[NCUC E-team] [OT] Adobe Connect on Linux

Joly MacFie joly at punkcast.com
Fri Jan 31 20:37:11 CET 2014


Evan Leibovitch perennially bitches about AC and Linux. He may be able to
give some pointers.




On Fri, Jan 31, 2014 at 8:48 AM, William Drake <wjdrake at gmail.com> wrote:

> Hi
>
> Nathalie Peregrine <nathalie.peregrine at icann.org> is the staffer who
> usually organizes our Adobe.  She's not a techie but can connect you to a
> relevant staffer if she's unable to help.
>
> Best
>
> Bill
>
> On Jan 29, 2014, at 10:24 PM, Pranesh Prakash <pranesh at cis-india.org>
> wrote:
>
> > Dear all,
> > I'm sorry this is off-topic, but I could really do with some help.
> >
> > According to Adobe Connect's support page,[1] it is supported on Linux:
> >
> >> Linux
> >>    Ubuntu 11.04, 12.04; Red Hat Enterprise Linux 6; OpenSuSE 11.3
> >>    No Add-in support for Linux. Users on Linux can attend meetings in
> the browser.*
> >>    Mozilla Firefox
> >>    Adobe Flash Player 10.3+ (11.2+ recommended)
> >
> > I'm currently on Ubuntu 13.10, and have Adobe Flash Plugin v11.2.202.335.
> >
> > Since Firefox is supported, I've tried with Firefox (v26.0).  (And just
> to be doubly sure, I've also tried with Chromium.)
> >
> > Yet, after I reach this page, it doesn't progress further:
> >
> https://icann.adobeconnect.com/ccwg/?launcher=false&disclaimer-consent=true
> >
> > The blue bar reaches 100%, says "Connecting...", and then does nothing.
>  After around five-six minutes, I get this error:
> > "The Meeting Room could not connect to the Adobe Connect Server. Please
> re-launch the Meeting Room, or refresh your browser to restore the
> connection."
> >
> > The troubleshooting page says that I pass all the other tests, but fail
> the "Adobe Connect Add-in Test".
> >
> > According to Adobe Connect's tech support page, I should need add-in
> support except if I want to share my screen or share documents.
> >
> > Any suggestions?  Also, who in ICANN should I communicate with to fix
> this?
> >
> > Regards,
> > Pranesh
> >
> > [1]: http://www.adobe.com/products/adobeconnect/tech-specs.html
> >
> > --
> > Pranesh Prakash
> > Policy Director, Centre for Internet and Society
> > T: +91 80 40926283 | W: http://cis-india.org
> > -------------------
> > Access to Knowledge Fellow, Information Society Project, Yale Law School
> > M: +1 520 314 7147 | W: http://yaleisp.org
> > PGP ID: 0x1D5C5F07 | Twitter: https://twitter.com/pranesh_prakash
> > _______________________________________________
> > E-team mailing list
> > E-team at lists.ncuc.org
> > http://lists.ncuc.org/cgi-bin/mailman/listinfo/e-team
>
> ***********************************************
> William J. Drake
> International Fellow & Lecturer
>   Media Change & Innovation Division, IPMZ
>   University of Zurich, Switzerland
> Chair, Noncommercial Users Constituency,
>   ICANN, www.ncuc.org
> william.drake at uzh.ch (direct), wjdrake at gmail.com (lists),
>   www.williamdrake.org
> ***********************************************
>
> _______________________________________________
> E-team mailing list
> E-team at lists.ncuc.org
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>



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