Elluminate problems

[Brenden Kuerbis]

Hi Joly,

Sorry to hear you've had problems in the past.  It's been my experience
that, in most cases, these problems are easily resolved with a little
troubleshooting.

There are few simple pages I would recommend visiting (or you can skip
straight to step 2):

1. An overview of getting ready to use Elluminate. <
http://elluminate.com/support/version_information.jsp>  Here you can check
to see that your equipment meets the minimum requirements <
http://elluminate.com/support/min_requirements.jsp> or visit the knowledge
base <http://elluminate.com/support-portal> if you have a specific question.

2. You should then test your machine to see if you have the latest version
of Java installed <http://elluminate.com/support/>. Following this page, you
will also have an opportunity to actually open a test Elluminate session,
where you can configure your audio settings, etc. so you're ready to go the
next time you join a meeting.

Hope this helps, let me know.

Best,

---------------------------------------
Brenden Kuerbis
Internet Governance Project
http://internetgovernance.org


PS. There is also a

On Tue, Oct 13, 2009 at 1:15 AM, Joly MacFie <joly at punkcast.com> wrote:

>
> I've had no luck with Elluminate - I just seem to go in circles on the
> install.
>
> Others presumably have had success on Vista SP2  - any tips before I have
> another go?
>
> --
> ---------------------------------------------------------------
> Joly MacFie  917 442 8665 Skype:punkcast
> WWWhatsup NYC - http://wwwhatsup.com
> http://pinstand.com - http://punkcast.com
> ---------------------------------------------------------------
>
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