Hi Joly,<br><br>Sorry to hear you've had problems in the past. It's been my experience that, in most cases, these problems are easily resolved with a little troubleshooting.<br><br>There are few simple pages I would recommend visiting (or you can skip straight to step 2):<br>
<br>1. An overview of getting ready to use Elluminate. <<a href="http://elluminate.com/support/version_information.jsp">http://elluminate.com/support/version_information.jsp</a>> Here you can check to see that your equipment meets the minimum requirements <<a href="http://elluminate.com/support/min_requirements.jsp">http://elluminate.com/support/min_requirements.jsp</a>> or visit the knowledge base <<a href="http://elluminate.com/support-portal">http://elluminate.com/support-portal</a>> if you have a specific question.<br>
<br>2. You should then test your machine to see if you have the latest version of Java installed <<a href="http://elluminate.com/support/">http://elluminate.com/support/</a>>. Following this page, you will also have an opportunity to actually open a test Elluminate session, where you can configure your audio settings, etc. so you're ready to go the next time you join a meeting.<br>
<br>Hope this helps, let me know.<br><br>Best,<br><br clear="all">---------------------------------------<br>Brenden Kuerbis<br>Internet Governance Project<br><a href="http://internetgovernance.org" target="_blank">http://internetgovernance.org</a><br>
<br><br>PS. There is also a<br><br><div class="gmail_quote">On Tue, Oct 13, 2009 at 1:15 AM, Joly MacFie <span dir="ltr"><<a href="mailto:joly@punkcast.com" target="_blank">joly@punkcast.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br>I've had no luck with Elluminate - I just seem to go in circles on the install.<br><br>Others presumably have had success on Vista SP2 - any tips before I have another go?<br clear="all"><font color="#888888"><br>
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Joly MacFie 917 442 8665 Skype:punkcast<br>WWWhatsup NYC - <a href="http://wwwhatsup.com" target="_blank">http://wwwhatsup.com</a><br><a href="http://pinstand.com" target="_blank">http://pinstand.com</a> - <a href="http://punkcast.com" target="_blank">http://punkcast.com</a><br>
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