[Membership-affairs] Seeking your feedback on a membership engagement survey

William Drake william.drake at uzh.ch
Fri Jan 30 09:02:56 CET 2015 

Hi

> On Jan 29, 2015, at 10:25 PM, Walid ALSAQAF <walid.al-saqaf at oru.se> wrote:
> 
> Hi Bill,
> 
> > Thanks Walid for doing this, it’s really very helpful in moving us forward.
> 
> Thanks Bill. I'm trying to see if a survey could serve as a sound methodological approach to help us enhance membership engagement.
> 
> > *I would suggest we not rush on sending this out to members, it’s not time sensitive really.
> 
> I agree that we should take the survey up for discussion in Singapore. Meanwhile, I thought that having the survey read and thought about beforehand at least by community members planning to attend the meeting could save valuable time at the discussion table.
> 
> 
Sure, vet widely, here for starters. Just think with everyone so swamped you’ll probably get more useful inputs F2F.

BTW I agree with Joly’s point about organizational vs individual, it should be reflected.  Off the top of my head on my first morning coffee, additions to our merry band of hard core activists of late seem to have leaned toward organizational member reps whose paid day job is Internet analysis and activism, but I don’t know that that would hold up as a generalization in a well responded to survey.  A priori one might think volunteering out of just personal interest to be a little more fragile for newbies, especially where language/culture type variables are added, but I don’t know, which makes a survey enticing.
> >https://community.icann.org/display/gsenorthamwkspc/Volunteer+Engagement+Project <https://community.icann.org/display/gsenorthamwkspc/Volunteer+Engagement+Project> 
> 
> Thanks for pointing this out. I read the page and wonder how far the project went. Were the suggestions and assumptions indicated based on actual input from the community? If so it might be useful to know more about the methodology. If not, then can't we expand/adapt our survey to the wider community to be more methodological?
> 
The idea was to set up a simple framework and try to get chairs to respond, and then take it to the broader community, which we do at the Monday “high interest” session.  But it’s been slow going with little real engagement, mostly me and a staffer, and  after several prompts other chairs don’t seem inclined to add this to their workloads alas.  But we’ll discuss at the chairs meeting Friday, could help.
> >*"I was once rebuked or lectured by another member when I presented my thoughts.” — yikes!  We sound pretty awful…
> 
> I just put it out there as one possible scenario. If it seems too suggestive/offensive, it could certainly be removed/rephrased.
> 
It looked at first glance a bit narrowly targeted, in my mind not many rebukers/lecturers to choose from.  But who knows, in the eye of the beholder…

Bill
> Sincerely,
> 
> Walid
> 
> On Jan 29, 2015 1:57 PM, "William Drake" <william.drake at uzh.ch <mailto:william.drake at uzh.ch>> wrote:
> >
> > Hi
> >
> > My mailer did not receive Walid’s 27/01/2015 message with the survey pointer, so this is the first I’m seeing it.  Thanks Walid for doing this, it’s really very helpful in moving us forward.  A couple quick preliminary thoughts before a conference call:
> >
> > *I would suggest we not rush on sending this out to members, it’s not time sensitive really.  As noted previously I will schedule some discussion time on the MAT and inreach for the Constituency Day meeting (releasing a draft schedule held up by tardy staff replies on participation invitations, will just go ahead without them today).  I think it would be useful to vet this there with attendees and get feedback, as many of the more engaged members are really swamped with other stuff right now and might not reply online.  Also discussion could elicit useful tweaks via the back and forth.
> >
> > *It is worth noting once again that the problem of sustainable engagement is not remotely unique to NCUC, it cuts across all of ICANN.  I mentioned that the SOACSGC chairs have a subgroup that’s supposed to be working on a simple matrix I set up, it might be worth looking at that in tandem (and providing input if able). https://community.icann.org/display/gsenorthamwkspc/Volunteer+Engagement+Project <https://community.icann.org/display/gsenorthamwkspc/Volunteer+Engagement+Project> 
> >
> > *"I was once rebuked or lectured by another member when I presented my thoughts.” — yikes!  We sound pretty awful…
> >
> > Must go now, more later.
> >
> > Best
> >
> > Bill
> >
> > PS: Going forward we don’t really need to copy the EC list on messages to the MAT as all EC members are here.
> >
> >> On Jan 29, 2015, at 6:50 AM, Walid ALSAQAF <walid.al-saqaf at ORU.SE <mailto:walid.al-saqaf at ORU.SE>> wrote:
> >>
> >> Thank you Joao for your reply. You may have noticed that I used some of your earlier comments in formulating a couple of questions in the survey.
> >>
> >> How about the other MAT and EC members? What modifications to the survey do you suggest?
> >>
> >> I'll wait for feedback for another couple of days before sending it to NCUC members.
> >>
> >> Sincerely,
> >>
> >> Walid Al-Saqaf
> >>
> >> On Jan 27, 2015 3:37 PM, "João Carlos Rebello Caribé" <caribe at entropia.blog.br <mailto:caribe at entropia.blog.br>> wrote:
> >>>
> >>>         This message is likely spam
> >>>
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> >>>
> >>> The survey are well structured and appear very interesting, move forward.
> >>>
> >>> Also I'll share my contributions here as you requested.
> >>>
> >>>
> >>>
> >>>
> >>> Em 27/01/2015, às 11:58, Walid ALSAQAF escreveu:
> >>>
> >>> > Dear colleagues,
> >>> >
> >>> > I have been working in the last couple of weeks on a survey that I
> >>> > feel could shed light on the reasons behind the lack of engagement of
> >>> > some members (particularly newbies) and potential solutions.
> >>> >
> >>> > The questions were formulated based on my own intuition, on
> >>> > discussions we had in various threads and also on more recent
> >>> > contributions from Bill and Joao.
> >>> >
> >>> > Find the survey here: http://goo.gl/XlwyQL <http://goo.gl/XlwyQL>
> >>> >
> >>> > The survey is still a draft and I plan to release it for members to
> >>> > fill in after taking your feedback into account.
> >>> >
> >>> > Thanks in advance for your help.
> >>> >
> >>> > Sincerely,
> >>> >
> >>> > Walid
> >>> >
> >>> > -----------------
> >>> >
> >>> > Walid Al-Saqaf, PhD
> >>> >
> >>> > Örebro University, Sweden
> >>> >
> >>> > Office: +46 19 303 339
> >>> > Mobile: +46 76 233 9737
> >>> > Room: F3125 - Forumhuset
> >>> >
> >>> > email: walid.al-saqaf at oru.se <mailto:walid.al-saqaf at oru.se>
> >>> > _______________________________________________
> >>> > Membership-affairs mailing list
> >>> > Membership-affairs at lists.ncuc.org <mailto:Membership-affairs at lists.ncuc.org>
> >>> > http://lists.ncuc.org/cgi-bin/mailman/listinfo/membership-affairs <http://lists.ncuc.org/cgi-bin/mailman/listinfo/membership-affairs>
> >>>
> >>> --
> >>> João Carlos R. Caribé
> >>> Consultor
> >>> Skype joaocaribe
> >>> (021) 9 8761 1967
> >>>
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> >
> >
> > ***********************************************
> > William J. Drake
> > International Fellow & Lecturer
> >   Media Change & Innovation Division, IPMZ
> >   University of Zurich, Switzerland
> > Chair, Noncommercial Users Constituency, 
> >   ICANN, www.ncuc.org <http://www.ncuc.org/>
> > william.drake at uzh.ch <mailto:william.drake at uzh.ch> (direct), wjdrake at gmail.com <mailto:wjdrake at gmail.com> (lists),
> >   www.williamdrake.org <http://www.williamdrake.org/>
> > ***********************************************
> >

***********************************************
William J. Drake
International Fellow & Lecturer
  Media Change & Innovation Division, IPMZ
  University of Zurich, Switzerland
Chair, Noncommercial Users Constituency, 
  ICANN, www.ncuc.org
william.drake at uzh.ch (direct), wjdrake at gmail.com (lists),
  www.williamdrake.org
***********************************************

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