[NCUC E-team] [NCUC-EC] List problems

Gannon, James-1 james-1.gannon at novartis.com
Wed Apr 13 13:40:55 CEST 2016


The whitelist may take up to 48hours to go into effect across the various Microsoft internal systems. Just FYI in case there is a delay in receiving mails.

James Gannon
IGM Manager - Projects & IT Security SME

From: E-team [mailto:e-team-bounces at lists.ncuc.org] On Behalf Of Grace Githaiga
Sent: 13 April 2016 12:30
To: Tapani Tarvainen; ncuc-ec at lists.ncuc.org; e-team at lists.ncuc.org
Subject: Re: [NCUC E-team] [NCUC-EC] List problems

I think the matter may have been sorted. Now I realize I have not been receiving my responses and yet this should be the case.

Thanks Tapani :)
________________________________
From: ggithaiga at hotmail.com<mailto:ggithaiga at hotmail.com>
To: ncuc at tapani.tarvainen.info<mailto:ncuc at tapani.tarvainen.info>; ncuc-ec at lists.ncuc.org<mailto:ncuc-ec at lists.ncuc.org>; e-team at lists.ncuc.org<mailto:e-team at lists.ncuc.org>
Date: Wed, 13 Apr 2016 11:13:17 +0000
Subject: Re: [NCUC-EC] List problems
Thank you so much Tapani for taking this up. I actually notice that my response to the list yesterday also bounced. Hope we resolve the matter. If not, then I can be subscribed using my kictanet email address.

Rgds
Grace
> Date: Wed, 13 Apr 2016 08:53:32 +0300
> From: ncuc at tapani.tarvainen.info<mailto:ncuc at tapani.tarvainen.info>
> To: ncuc-ec at lists.ncuc.org<mailto:ncuc-ec at lists.ncuc.org>; e-team at lists.ncuc.org<mailto:e-team at lists.ncuc.org>
> CC: seekcommunications at hotmail.com<mailto:seekcommunications at hotmail.com>; ggithaiga at hotmail.com<mailto:ggithaiga at hotmail.com>
> Subject: List problems
>
> [Note Cc: e-team, followups about technical stuff there please]
>
> Dear Grace, Zuan, all,
>
> I took a look at server logs. The issue is indeed related to hotmail,
> which was rejecting messages from NCUC's server as spam.
>
> Tentative analysis suggests someone in the same network segment
> as our server has been spamming and hotmail has decided to block
> the entire segment. :-(
>
> Alternatively they may have decided ncuc's mail is spam and blocked
> specifically it, but that seems rather unlikely. It certainly isn't
> on any well-known public blacklist now (just checked).
>
> There is no obvious way to fix this at our end. We can contact
> Gandi in the hope they can track down the culprit and persuade
> Hotmail to take them off the blacklist.
>
> For now, please Cc: Grace and Zuan explicitly.
>
> As a band-aid solution I could set up non-hotmail relay addresses for
> Zuan and Grace somewhere (like on my own server). That's not a very
> sustainable or scalable solution, however - the problem affects all
> ncuc lists, notably including ncuc-discuss, and doing this kind of
> hack for all hotmail users there would not be exactly convenient.
>
> --
> Tapani
>
>
> Apr 12 23:10:48 ncuc1 postfix/smtp[14189]: 7743EFDC: to=<********@hotmail.com<mailto:********@hotmail.com>>, relay=mx4.hotmail.com[65.54.188.126]:25, delay=0.72, delays=0.09/0.05/0.44/0.14, dsn=5.0.0, status=bounced (host mx4.hotmail.com[65.54.188.126] said: 550 SC-001 (BAY004-MC4F43) Unfortunately, messages from 92.243.29.158 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL FROM command))
>
> The link given
>
> "550 SC-001 Mail rejected by Outlook.com for policy reasons. Reasons
> for rejection may be related to content with spam-like characteristics
> or IP/domain reputation."
>
>
> --
> Tapani Tarvainen
>
>
> On Tue, Apr 12, 2016 at 09:11:34PM +0000, Grace Githaiga wrote:
>
> > @PeterI have had the same problem. Maryam brought this to my attention day before yesterday. I actually thought that I had been unsubscribed as a result of using my hotmail, as a result not gotten some emails. I realize I am not the only one. Maybe it is the same with Milton. I suspect it is a problem with the system.
> > RgdsGrace
>
>
>
> > From: Peter Green <**********@hotmail.com<mailto:**********@hotmail.com>>
>
> [...]
>
> > Due to issues of excessive mailbox bounces (thanks for Maryam's notification), I was unsubscribed from the EC mailing list for a while. That's why I did not receive emails from the EC for the past couple
> > of weeks, for which I feel so sorry. Luckily, Rafik sent the email to our individual emails. Thanks for that.
> >
> >
> > I have missed several threads in the EC mailing list, therefore without reponses on my part. Today I reviewd the archives of the EC
> > mail list, and surprisingly found that I began losing emails from the EC list on 15th, March, with the thread titled "Marrakech follow-up ", which was two days after I was back to
> > Beiing from Marrakech.
> >
> >
> > Sorry for such a loss of emails. I have noted that my mailbox has intermittent connectivity with the EC mailingst and have been trying to find out the
> > problems and then fix it. }}
> >

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