[NCUC E-team] List problems

Maryam Bakoshi maryam.bakoshi at icann.org
Wed Apr 13 12:11:26 CEST 2016


Thank you so much, James!

Many thanks,

Maryam Bakoshi
Secretariat Support - NCSG, NCUC & NPOC
Internet Corporation for Assigned Names and Numbers (ICANN)

E: Maryam.bakoshi at icann.org
S: Maryam.bakoshi.icann
T: +44 7737698036


> On 13 Apr 2016, at 11:10, James Gannon <james at cyberinvasion.net> wrote:
> 
> Ok we are white listed again.
> 
> Sent from my iPad
> 
>> On 13 Apr 2016, at 07:33, James Gannon <james at cyberinvasion.net> wrote:
>> 
>> I think I have some contacts at MS let me try reach out
>> 
>> Sent from my iPad
>> 
>>> On 13 Apr 2016, at 06:53, Tapani Tarvainen <ncuc at tapani.tarvainen.info> wrote:
>>> 
>>> [Note Cc: e-team, followups about technical stuff there please]
>>> 
>>> Dear Grace, Zuan, all,
>>> 
>>> I took a look at server logs. The issue is indeed related to hotmail,
>>> which was rejecting messages from NCUC's server as spam.
>>> 
>>> Tentative analysis suggests someone in the same network segment
>>> as our server has been spamming and hotmail has decided to block
>>> the entire segment. :-(
>>> 
>>> Alternatively they may have decided ncuc's mail is spam and blocked
>>> specifically it, but that seems rather unlikely. It certainly isn't
>>> on any well-known public blacklist now (just checked).
>>> 
>>> There is no obvious way to fix this at our end. We can contact
>>> Gandi in the hope they can track down the culprit and persuade
>>> Hotmail to take them off the blacklist.
>>> 
>>> For now, please Cc: Grace and Zuan explicitly.
>>> 
>>> As a band-aid solution I could set up non-hotmail relay addresses for
>>> Zuan and Grace somewhere (like on my own server). That's not a very
>>> sustainable or scalable solution, however - the problem affects all
>>> ncuc lists, notably including ncuc-discuss, and doing this kind of
>>> hack for all hotmail users there would not be exactly convenient.
>>> 
>>> --
>>> Tapani
>>> 
>>> 
>>> Apr 12 23:10:48 ncuc1 postfix/smtp[14189]: 7743EFDC: to=<********@hotmail.com>, relay=mx4.hotmail.com[65.54.188.126]:25, delay=0.72, delays=0.09/0.05/0.44/0.14, dsn=5.0.0, status=bounced (host mx4.hotmail.com[65.54.188.126] said: 550 SC-001 (BAY004-MC4F43) Unfortunately, messages from 92.243.29.158 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL FROM command))
>>> 
>>> The link given 
>>> 
>>> "550 SC-001 Mail rejected by Outlook.com for policy reasons. Reasons
>>> for rejection may be related to content with spam-like characteristics
>>> or IP/domain reputation."
>>> 
>>> 
>>> -- 
>>> Tapani Tarvainen
>>> 
>>> 
>>>> On Tue, Apr 12, 2016 at 09:11:34PM +0000, Grace Githaiga wrote:
>>>> 
>>>> @PeterI have had the same problem. Maryam brought this to my attention day before yesterday. I actually thought that I had been unsubscribed as a result of using my hotmail, as a result not gotten some emails. I realize I am not the only one. Maybe it is the same with Milton. I suspect it is a problem with the system.
>>>> RgdsGrace
>>> 
>>> 
>>> 
>>>> From: Peter Green <**********@hotmail.com>
>>> 
>>> [...]
>>> 
>>>> Due to issues of excessive mailbox bounces (thanks for Maryam's notification), I was unsubscribed from the EC mailing list for a while. That's why I did not receive emails from the EC for the past couple
>>>> of weeks, for which I feel so sorry.  Luckily, Rafik sent the email to our individual emails. Thanks for that. 
>>>> 
>>>> 
>>>> I  have missed several threads in the EC mailing list, therefore without reponses on my part.  Today I reviewd the archives of the EC
>>>> mail list, and surprisingly found that I began losing emails from the EC list on 15th, March, with the thread titled "Marrakech follow-up ", which was two days after I was back to
>>>> Beiing from Marrakech.
>>>> 
>>>> 
>>>> Sorry for such a loss of emails.  I have noted that my mailbox has intermittent connectivity with the EC mailingst and have been trying to find out the
>>>> problems and then fix it. }}
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