<div dir="ltr">Dear Leaders,<div>Good day to you, and I hope you are doing well.</div><div><br></div><div><div>I am contacting you regarding the Continuous Improvement Program Community Coordination Group (CIP-CCG) activities<b>.</b></div></div><div><b><br></b></div><div><div>Here is my request - </div><div><b><span style="color:rgb(0,0,0);font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif">What is </span></span>NCUC doing as part of continuous improvement efforts?</b></div></div><div><b><br></b></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Evin Erdogdu</strong> <span dir="auto"><<a href="mailto:evin.erdogdu@icann.org">evin.erdogdu@icann.org</a>></span><br>Date: Thu, Feb 1, 2024 at 1:29 AM<br>Subject: [cip-ccg] Reminder: CIP-CCG meeting report and action items<br>To: <a href="mailto:cip-ccg@icann.org">cip-ccg@icann.org</a> <<a href="mailto:cip-ccg@icann.org">cip-ccg@icann.org</a>><br></div><br><br><div class="msg-4930877606767703133">
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<p><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Hello all,</span></p>
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<p><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Thank you to the volunteers who have already provided input on your group's existing continuous improvement activities in the
<a href="https://docs.google.com/spreadsheets/d/1Rybou0jwYV1GG9BD1toS1NuijsY_nH8Kx1nx7hOLswo/edit?usp=sharing" target="_blank">
collaborative Google Doc</a>. A kind reminder for those of you who have not already, to please do so in advance of our next meeting on 7 February.</span></p>
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<p><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">We look forward to seeing you then!</span></p>
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<p><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Best,</span></p>
<p><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Evin</span></p>
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<div id="m_5758721895494446144divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Evin Erdogdu<br>
<b>Sent:</b> Thursday, January 18, 2024 5:55 PM<br>
<b>To:</b> <a href="mailto:cip-ccg@icann.org" target="_blank">cip-ccg@icann.org</a><br>
<b>Cc:</b> Larisa Gurnick; Jessica Puccio; Evin Erdogdu<br>
<b>Subject:</b> CIP-CCG meeting report and action items</font>
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<p><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Hello volunteers of the Continuous Improvement Program Community Coordination Group (CIP-CCG),</span><br>
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<p style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Thank you for joining the inaugural meeting
of the CIP-CCG.</span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"> </span><span style="font-family:Arial,sans-serif;font-size:10pt"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Please find the 17 January meeting
recording, sum</span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif">mary report, and other action items and r</span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">esourc</span></span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">es
on the </span></span><a href="https://community.icann.org/x/ToIYEQ" style="font-family:Arial,sans-serif;font-size:10pt;color:blue" target="_blank"></a><a href="https://community.icann.org/x/ToIYEQ" target="_blank"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">meeting
page here</span></a><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">. </span></span><span style="font-size:10pt;font-family:Arial,sans-serif"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">After meetings, </span><span style="color:rgb(255,0,0)"><span style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:10pt">we
will</span><span style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:10pt"> draw your </span><span style="color:rgb(0,0,0)"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">attention to </span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">action
items </span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">via the mailing list. </span></span></span></span></p>
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<p style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif"><span style="color:rgb(255,0,0)"><span style="color:rgb(0,0,0)"></span></span></span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Please
note the following </span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">action items for the CIP-CCG, for </span><span style="font-family:Arial,sans-serif;font-size:10pt"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">our
next scheduled meeting on </span><u><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">7 February at 14 UTC</span></u><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">:</span></span></p>
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<li><b style="font-size:11pt"><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif">Bring back information about what your groups are doing as part of your own continuous improvement efforts.</span></b><span style="font-size:10pt;font-family:Arial,sans-serif"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"> </span><b><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">We
ask that you provide input on this </span></b><a href="https://docs.google.com/spreadsheets/d/1Rybou0jwYV1GG9BD1toS1NuijsY_nH8Kx1nx7hOLswo/edit?usp=sharing" style="font-weight:bold" target="_blank"></a><a href="https://docs.google.com/spreadsheets/d/1Rybou0jwYV1GG9BD1toS1NuijsY_nH8Kx1nx7hOLswo/edit?usp=sharing" target="_blank"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">collaborative
document</span></a><b><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"> (columns D-G)</span></b><b><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">, and prepare to present up to 2 minutes on your group's existing </span></b><b><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">activities,
if any, during the 7 February meeting. </span></b><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">We know that many of you are already doing work toward continuous improvement. We want to get a sense of what that work looks like so that
we can tap into what you are already doing and not reinvent the wheel, where not necessary. </span><b></b></span></li></ul>
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<p style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">For context, a definition for continuous improvement provided
during the </span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">inaugural</span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"> meeting:</span></span></p>
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<p style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Continuous improvement is an ongoing process
of identifying, analyzing, and making incremental improvements to systems, processes, products, or services. Its purpose is to drive efficiency, improve quality, and value delivery while minimizing waste, variation, and defects. The continual improvement process
is driven by ongoing feedback, collaboration, and data. (</span><a href="https://businessmap.io/lean-management/improvement/what-is-continuous-improvement" id="m_5758721895494446144LPlnk690960" style="color:blue;text-decoration:underline" target="_blank"><span style="color:rgb(29,152,211);font-family:Arial,Helvetica,sans-serif;font-size:10pt">BusinessMap.io</span></a><span style="color:rgb(0,0,0);font-family:Arial,Helvetica,sans-serif;font-size:10pt">)</span></span></i></p>
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<li><b><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">W</span></b><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"><span style="font-weight:bold"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">e
ask each of the Community Coordination Group representatives to regularly engage with your community leadership throughout the calendar year 2024.</span><span style="font-weight:normal;font-family:Arial,Helvetica,sans-serif;font-size:10pt"> </span></span></span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Please
Identify a potentially relevant working group or recurring community meeting where you can update your community and solicit feedback on this important work of the Community Coordination Group.</span><br>
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<span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"></span></span></li><li><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"><b><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Determine whether a rapporteur is needed from the CIP-CCG volunteers.
</span></b><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">A community rapporteur can help document and represent CIP-CCG discussions (refer to current </span></span><a href="https://community.icann.org/pages/viewpage.action?pageId=273454168&preview=/273454168/294486100/January%202024%20-%20CIP%20Community%20Coordination%20Group%20(CIP-CCG)%20Terms%20of%20Reference.pdf" target="_blank"><span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"></span></span></a><a href="https://community.icann.org/pages/viewpage.action?pageId=273454168&preview=/273454168/294486100/January%202024%20-%20CIP%20Community%20Coordination%20Group%20(CIP-CCG)%20Terms%20of%20Reference.pdf" target="_blank"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">Terms
of Reference</span></a><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">)</span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">. Otherwise, ICANN
org will fulfill this role and the TOR may be amended accordingly. This topic can be discussed during AOB at our next meeting.</span><br>
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<span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"></span></span></li></ul>
<span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt"></span><span style="font-family:Arial,sans-serif;font-size:10pt"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">A</span><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">
reminder that existing background information and relevant updates are available on the workspace for ATRT3 Recommendation 3.6 - Continuous Improvement Program Project (CIP)
</span></span><a href="https://community.icann.org/x/WJRME" style="font-family:Arial,sans-serif;font-size:10pt;color:blue" target="_blank"></a><a href="https://community.icann.org/x/WJRME" target="_blank"><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">here</span></a><span style="font-family:Arial,Helvetica,sans-serif;font-size:10pt">.</span><br>
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<p style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;color:black;font-family:Arial,Helvetica,sans-serif"> </span></p>
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<p style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif;color:black">Should you have any questions, please feel free to reach out to me and to the ICANN org Reviews Support and
Accountability team at </span><span style="font-size:12.0pt;color:black"><a href="mailto:rsa-coordinators@icann.org" style="color:blue;text-decoration:underline" target="_blank"><span><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif">rsa-coordinators@icann.org</span></span></a></span><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif;color:black">.
We look forward to your valuable input!</span><span style="font-size:12.0pt;color:black"></span></p>
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<p style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif;color:black">Cheers,</span><span style="font-size:12.0pt;color:black"></span></p>
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<p><span style="font-size:10pt;color:black;font-family:Arial,Helvetica,sans-serif"> </span></p>
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<p style="background:white"><span><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif;color:black">Evin Ashley </span></span><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif;color:black">Erdoğdu</span><span style="font-size:12.0pt;color:black"></span></p>
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<p style="background:white"><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif;color:black">Review Support & Accountability Project Manager</span><span style="font-size:12.0pt;color:black"></span></p>
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<p style="background:white"><span style="font-size:10pt;font-family:Arial,Helvetica,sans-serif;color:black">Internet Corporation for Assigned Names and Numbers (ICANN)</span></p>
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