<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">Hi<div><br></div><div>Well so bottom line here seems to be, use it or lose it. I will apply for CROPP support to do EuroDIG next June, tail end the fiscal year. If anyone knows of meetings in other regions between now and June where they’d like to do outreach let us know. I’ve sent several messages about this program to the members list over the past year or so without getting any nibbles, so perhaps EC members could identify relevant events in their regions and we could directly approach someone else if the relevant member can’t attend.</div><div><br></div><div>Best</div><div><br></div><div>Bill</div><div><br><div><br><div>Begin forwarded message:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; color:rgba(0, 0, 0, 1.0);"><b>From: </b></span><span style="font-family:'Helvetica';">Janice Douma Lange <<a href="mailto:janice.lange@icann.org">janice.lange@icann.org</a>><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; color:rgba(0, 0, 0, 1.0);"><b>Subject: </b></span><span style="font-family:'Helvetica';"><b>Administrator’s Summary Report For Community Regional Outreach Pilot Program (Phase FY2014)</b><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; color:rgba(0, 0, 0, 1.0);"><b>Date: </b></span><span style="font-family:'Helvetica';">September 18, 2014 at 10:58:08 PM GMT+2<br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; color:rgba(0, 0, 0, 1.0);"><b>To: </b></span><span style="font-family:'Helvetica';">Olivier Crepin-Leblond <<a href="mailto:ocl@gih.com">ocl@gih.com</a>>, "'alan. ca'" <<a href="mailto:alan.greenberg@mcgill.ca">alan.greenberg@mcgill.ca</a>>, "Elisa Cooper" <<a href="mailto:Elisa.Cooper@markmonitor.com">Elisa.Cooper@markmonitor.com</a>>, Jimson Olufuye <<a href="mailto:jolufuye@aficta.org">jolufuye@aficta.org</a>>, Steven Metalitz <<a href="mailto:met@msk.com">met@msk.com</a>>, "Tony Holmes" <<a href="mailto:tonyarholmes@btinternet.com">tonyarholmes@btinternet.com</a>>, "<a href="mailto:sdelbianco@netchoice.org">sdelbianco@netchoice.org</a>" <<a href="mailto:sdelbianco@netchoice.org">sdelbianco@netchoice.org</a>>, Anthony Harris <<a href="mailto:harris@cabase.org.ar">harris@cabase.org.ar</a>>, "<a href="mailto:lori.schulman@ascd.org">lori.schulman@ascd.org</a>" <<a href="mailto:lori.schulman@ascd.org">lori.schulman@ascd.org</a>>, Kristina Rosette <<a href="mailto:krosette@cov.com">krosette@cov.com</a>>, Bill Drake <<a href="mailto:william.drake@uzh.ch">william.drake@uzh.ch</a>>, Rudi Vansnick <<a href="mailto:rudi.vansnick@isoc.be">rudi.vansnick@isoc.be</a>>, "<a href="mailto:tijani.benjemaa@topnet.tn">tijani.benjemaa@topnet.tn</a>" <<a href="mailto:tijani.benjemaa@topnet.tn">tijani.benjemaa@topnet.tn</a>><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; color:rgba(0, 0, 0, 1.0);"><b>Cc: </b></span><span style="font-family:'Helvetica';">"<a href="mailto:fsylla@gmail.com">fsylla@gmail.com</a>" <<a href="mailto:fsylla@gmail.com">fsylla@gmail.com</a>>, Cheryl Langdon-Orr <<a href="mailto:langdonorr@gmail.com">langdonorr@gmail.com</a>>, Ali AlMeshal <<a href="mailto:dralialmeshal@gmail.com">dralialmeshal@gmail.com</a>>, "Cintra Sooknanan" <<a href="mailto:cintra.sooknanan@gmail.com">cintra.sooknanan@gmail.com</a>>, Klaus Stoll <<a href="mailto:klaus.stoll@gkpfoundation.org">klaus.stoll@gkpfoundation.org</a>>, Darlene Thompson <<a href="mailto:thompson.darlene@gmail.com">thompson.darlene@gmail.com</a>>, Allan Skuce <<a href="mailto:allan.skuce@homesociety.ca">allan.skuce@homesociety.ca</a>>, "<a href="mailto:devtee@gmail.com">devtee@gmail.com</a>" <<a href="mailto:devtee@gmail.com">devtee@gmail.com</a>>, "<a href="mailto:jumaropi@yahoo.com">jumaropi@yahoo.com</a>" <<a href="mailto:jumaropi@yahoo.com">jumaropi@yahoo.com</a>>, "<a href="mailto:pranesh@cis-india.org">pranesh@cis-india.org</a>" <<a href="mailto:pranesh@cis-india.org">pranesh@cis-india.org</a>>, "<a href="mailto:newgtld@kattenlaw.com">newgtld@kattenlaw.com</a>" <<a href="mailto:newgtld@kattenlaw.com">newgtld@kattenlaw.com</a>>, Oksana Prykhodko <<a href="mailto:sana.pryhod@gmail.com">sana.pryhod@gmail.com</a>>, Yuliya Morenets <<a href="mailto:y.morenets@againstcybercrime.eu">y.morenets@againstcybercrime.eu</a>>, Pierre Dovonou <<a href="mailto:pierredovonou@gmail.com">pierredovonou@gmail.com</a>>, Yu-Chuang Kuek <<a href="mailto:yuchuang.kuek@icann.org">yuchuang.kuek@icann.org</a>>, Save Vocea <<a href="mailto:save.vocea@icann.org">save.vocea@icann.org</a>>, "Jean-Jacques Sahel" <<a href="mailto:jean-jacques.sahel@icann.org">jean-jacques.sahel@icann.org</a>>, Rodrigo de la Parra <<a href="mailto:rodrigo.delaparra@icann.org">rodrigo.delaparra@icann.org</a>>, Baher Esmat <<a href="mailto:baher.esmat@icann.org">baher.esmat@icann.org</a>>, "Michael Yakushev" <<a href="mailto:michael.yakushev@icann.org">michael.yakushev@icann.org</a>>, Chris Mondini <<a href="mailto:chris.mondini@icann.org">chris.mondini@icann.org</a>>, Joe Catapano <<a href="mailto:joe.catapano@icann.org">joe.catapano@icann.org</a>>, Glen de Saint Géry <<a href="mailto:Glen@icann.org">Glen@icann.org</a>>, Gisella Gruber <<a href="mailto:Gisella.Gruber@icann.org">Gisella.Gruber@icann.org</a>>, Robert Hoggarth <<a href="mailto:robert.hoggarth@icann.org">robert.hoggarth@icann.org</a>>, Heidi Ullrich <<a href="mailto:Heidi.Ullrich@icann.org">Heidi.Ullrich@icann.org</a>>, Silvia Vivanco <<a href="mailto:silvia.vivanco@icann.org">silvia.vivanco@icann.org</a>>, Benedetta Rossi <<a href="mailto:benedetta.rossi@icann.org">benedetta.rossi@icann.org</a>>, "Ken Bour" <<a href="mailto:ken.bour@verizon.net">ken.bour@verizon.net</a>>, David Olive <<a href="mailto:david.olive@icann.org">david.olive@icann.org</a>>, "Sally Costerton" <<a href="mailto:sally.costerton@icann.org">sally.costerton@icann.org</a>>, Nora Abusitta <<a href="mailto:nora.abusitta@icann.org">nora.abusitta@icann.org</a>>, ICANN Constituency Travel <<a href="mailto:constituency-travel@icann.org">constituency-travel@icann.org</a>><br></span></div><br><div><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; font-size: 16px; font-family: 'Century Gothic', sans-serif;"><div class="WordSection1" style="page: WordSection1;"><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">Dear Community Leaders:<o:p></o:p></span></div><p class="MsoNormal" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> </span></p><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">The purpose of this communication is twofold:<o:p></o:p></span></div><p class="MsoListParagraph" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 6pt 0in 0.0001pt 0.5in; text-indent: -0.25in;"><span style="font-size: 12pt;">1)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">Transmit the Final Administrator’s Summary Report (attached) concerning the processes and outcomes associated with the Community Regional Outreach Pilot Program (CROPP) for Fiscal Year 2014; and<o:p></o:p></span></p><p class="MsoListParagraph" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 6pt 0in 0.0001pt 0.5in; text-indent: -0.25in;"><span style="font-size: 12pt;">2)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">Broach community discussions concerning the extent to which the mission, purpose, goals, and objectives of CROPP are being realized and the challenges associated with demonstrating measurable success.<o:p></o:p></span></p><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> <o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><b><span style="font-size: 12pt;">CROPP-FY14 Administrator Summary Report</span></b><span style="font-size: 12pt;"><o:p></o:p></span></div><p class="MsoNormal" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> </span></p><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">Attached you will find a summary report of ICANN’s experience after completion of CROPP’s initial FY14 pilot period. The report contains five chapters including: 1-Executive Summary, 2-Introduction (Overview), 3-Results and Outcomes, 4-Program Review, and 5-Addendum: Raw Data. <i>[Note: This Report is also readable and downloadable via the ICANN Community Wiki on the CROPP-FY14 <a href="https://community.icann.org/x/l1p-Ag" style="color: rgb(149, 79, 114);">Feedback</a> page: <a href="https://community.icann.org/x/l1p-Ag" style="color: rgb(149, 79, 114);">https://community.icann.org/x/l1p-Ag</a>].</i><o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> <o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">The report is intended to be an exhaustive analysis of the program and, we believe, is largely self-explanatory. As a result, we will not take time in this transmittal to replicate the findings except to highlight the following key results:<o:p></o:p></span></div><p class="MsoListParagraph" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 6pt 0in 0.0001pt 0.5in; text-indent: -0.25in;"><span style="font-size: 12pt;">1)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">The program achieved 36% of its original plan meaning that, of the 50 budgeted travel allocations, only 18 resulted in completed trips.<o:p></o:p></span></p><p class="MsoListParagraph" style="margin: 6pt 0in 0.0001pt 0.5in; text-indent: -0.25in;"><span style="font-family: Calibri, sans-serif; font-size: 12pt;">2)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><font face="Calibri,sans-serif" size="3">The At-Large RALOs confirmed 15 travellers (83%); the GNSO Constituencies approved 3 </font><font face="Calibri,sans-serif">travellers</font><font face="Calibri,sans-serif" size="3"> (17%).<o:p></o:p></font></p><p class="MsoListParagraph" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 6pt 0in 0.0001pt 0.5in; text-indent: -0.25in;"><span style="font-size: 12pt;">3)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">Of the eight (8) regions identified for CROPP, trip events (11) occurred in 5 of those regions.<o:p></o:p></span></p><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> <o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">At the time a funding decision was necessary for CROPP-FY15, there was an insufficient amount of data upon which to base a thorough analysis. It was recognized that the program did not start until four months after the start of FY14 and, candidly, it took a few additional months before the program’s deliverables became widely known and a majority of the Pilot Coordinators were assigned within each ICANN structure associated with the program. A conclusion was reached that, in order to properly evaluate the program, it should be continued for a second year while maintaining its “pilot” status.<o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> <o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt;"><font face="Calibri,sans-serif" size="3">We are now into the third month of CROPP-FY15, which commenced officially on 1 July. There have been 4 trips approved (5 </font><font face="Calibri,sans-serif">travellers</font><font face="Calibri,sans-serif" size="3"> and 3 are in a pending status (3 travellers . It would appear that we are off to a more robust start in FY15. However, as you’ll see in the next section of this note, we will have some challenges in ensuring that the data needed to properly evaluate the program for FY16 will be available and of sufficient weight to persuade the Board that it should be funded for a third annual cycle.<o:p></o:p></font></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> <o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><b><span style="font-size: 12pt;">Challenges for FY16 CROPP</span></b><span style="font-size: 12pt;"><o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> <o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">One of the findings that can be gleaned from the attached Administrator’s Summary Report is that the program is weak in terms of quantitative outcomes. Certainly a portion of that assessment can be attributed to the shortened amount of time that the program was in full operation; however, another factor relates to the Trip Proposals themselves and how the purposes, goals/objectives, and outcomes were originally framed. A thorough review of the eleven trips shows that most of the goals and outcomes are heavily qualitative in nature. You may find it enlightening to read a summary of the purposes/goals and outcomes which can be found in Chapter 4, Section D-2 (pgs. 17-19) of the report.<o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> <o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">It is not surprising to us that most of the goals and outcomes were articulated qualitatively; however, in terms of justifying CROPP’s value for a third year, we think it will be important to work together in shoring up that aspect of the program.<o:p></o:p></span></div><p class="MsoNormal" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> </span></p><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">A few ideas that Staff has assembled include:<o:p></o:p></span></div><p class="MsoListParagraph" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 6pt 0in 0.0001pt 0.5in; text-indent: -0.25in;"><span style="font-size: 12pt;">1)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">Ensure that regional <u>community</u> strategies are in place which contain specific ‘outreach’ goals/objectives for which CROPP could be a tactical realization.<o:p></o:p></span></p><p class="MsoListParagraph" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 6pt 0in 0.0001pt 0.5in; text-indent: -0.25in;"><span style="font-size: 12pt;">2)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">Reinforce the responsibility of Stakeholder Engagement Vice Presidents, ICANN Structure Leaders, Pilot Program Coordinators, and CROPP Program Administrators to review each trip’s purposes/goals and expected outcomes to ensure that they are specific, relevant, and <u>measurable</u> to the maximum extent feasible. Similarly, on the back end, review all Trip Assessments to ensure that they (a) specifically address each of the purposes/goals and how they were achieved, and (b) all realized outcomes are fully documented.<o:p></o:p></span></p><p class="MsoListParagraph" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 6pt 0in 0.0001pt 0.5in; text-indent: -0.25in;"><span style="font-size: 12pt;">3)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">Establish measurable goals/outcomes which could include:<o:p></o:p></span></p><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt 1in; text-indent: -0.25in;"><span style="font-size: 12pt;">a)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">Recruitment targets (e.g., quantities of new members)<o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt 1in; text-indent: -0.25in;"><span style="font-size: 12pt;">b)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">Regional extensions, i.e., development of candidate pools (quantified) in territories where there is little or no presence<o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt 1in; text-indent: -0.25in;"><span style="font-size: 12pt;">c)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">Count attendees at seminars, exhibits, symposia, et al., where a CROPP representative is presenting information about ICANN<o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt 1in; text-indent: -0.25in;"><span style="font-size: 12pt;">d)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><span style="font-size: 12pt;">Application forms completed or alternative expressions of interest in joining a RALO or Constituency<o:p></o:p></span></div><p class="MsoListParagraph" style="margin: 6pt 0in 0.0001pt 0.5in; text-indent: -0.25in;"><span style="font-family: Calibri, sans-serif; font-size: 12pt;">4)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><font face="Calibri,sans-serif" size="3">When events are concluded, </font><font face="Calibri,sans-serif">travellers</font><font face="Calibri,sans-serif" size="3"> should document the formal Trip Assessments within three (3) weeks while the information is timely and fresh. Travellers should be reminded that their ‘assessments’ should primarily focus on the original outreach goals/outcomes and de-emphasize the value in summarizing the event’s activities (e.g., agendas, seminars, topics, speakers).</font></p><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> <o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">We continue to be bullish about the value of CROPP in helping to realize ICANN’s global outreach initiatives and are excited that some of your communities have taken advantage of the allocations.<o:p></o:p></span></div><p class="MsoNormal" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> </span></p><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">We welcome additional dialogue, input, and ideas from you as to how best to represent CROPP’s accomplishments so that, when it is time for the next review, there is ample evidence to support its continuation into FY16 and beyond.<o:p></o:p></span></div><p class="MsoNormal" style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> </span></p><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">We hope to have some conversations with you about the program when we all gather in Los Angeles in a few weeks. Thank you very much for your collaboration with us on this effort.<o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> <o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">Best regards,<o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;"> <o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><span style="font-size: 12pt;">Rob Hoggarth and Janice Douma Lange<o:p></o:p></span></div><div style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in 0in 0.0001pt;"><b><span style="font-size: 12pt;">CROPP Program Administrators<o:p></o:p></span></b></div><div style="font-family: 'Century Gothic'; font-size: 18px;"><b><span style="font-size: 12pt;"><br></span></b></div></div></div>
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