<div dir="ltr">Dear Kathy,<div>Thank you for the follow-up questions. </div><div><br></div><div>As a representative of NCUC in the CIP CCG, a group with diverse stakeholders, it is difficult to be happy about the 5 principles; however, I can boldly say that the existing 5 principles have achieved consensus across the group members. The 5 principles were inspired by or extracted from the ICANN Bylaws.</div><div><br></div><div>Here are the 5 Continuous improvement principles :</div><div>1. The SO, AC, or NomCom is fulfilling its purpose.<br>2. The structures of SO, AC, or NomCom are effective.<br>3. The operations of SO, AC, or NomCom are efficient.<br><span style="background-color:rgb(255,255,0)">4. The SO, AC, or NomCom is accountable internally to its stakeholders and substructures (where applicable), and externally to the wider ICANN community. </span><br>5. The SO, AC, or NomCom collaborates to further the mission of ICANN and the effectiveness of the ICANN bottom-up multistakeholder model. </div><div><br></div><div>The <b>4th principle</b> was a contentious item, and different stakeholders still have their take on it. The NCUC standpoint, which is also my belief, is that SO should only be accountable to its stakeholders.</div><div>The <b>major</b> point of contention is that in the review process, it is difficult to create a one-size-fits-all review template for a diverse multistakeholder community. ICANN, each group has different ways of evaluating its improvements.</div><div><span style="background-color:rgb(255,255,0)"><br></span></div><div><i style="background-color:rgb(255,255,0)">Are others from NCUC happy with the fairness of the negotiations and compromises? </i></div><div>There was a call for a group of volunteers to give feedback, and we met a handful of times to discuss the principles, as we were tasked with the duty to develop indicators for the principles, so I believe those of NCUC members who volunteered were satisfied that their input was communicated and reflected in the final outcome. However, it is important to remember that the principles are just a framework, and NCUC (SOs) have to continue to follow the CIP CCG process and ensure that they continue to shape the discussion as well as the outcome of the process. The implementation is also supposed to be flexible as applicable to each SO/AC (group).</div><div><span style="background-color:rgb(255,255,0)"><br></span></div><div><i style="background-color:rgb(255,255,0)"> Do they reflect good principles and protect all Stakeholders - are they something we can live with? </i></div><div>The principles stemming from ICANN bylaws and used as a framework (guide) appear to be a useful approach, as it is now left for the SOs to implement as they deem fit for their group. I have participated in the process to ensure the NCUC's interest and voice are considered, but our community must be vigilant and stay close to the process to ensure that we get the desired outcome.</div><div><br></div><div><i style="background-color:rgb(255,255,0)">Do you have ideas for how we keep the two projects from overlapping and causing extra, overlapping or duplicative work our (and all) already busy Stakeholder Groups?</i></div><div>The best way to keep the process from overlapping and causing extra work is for the Holistic Review Team to review and continue the CIP CCG work thus far and consult with some of their members who were part of the CIP CCG  for some guidance.  I believe this will help consolidate the efforts already expended on the CIP CCG. </div><div>They can also consult the ICANN community anywhere there are contentions or difficulties.</div><div><br></div><div>I hope these few explanations help somewhat as the conversation is still ongoing, even today, as I attend the CIP CCG meeting, I will have these questions in my hands. I will come back to the list if I get a clearer response to give.</div><div><br></div><div><br></div><div>Kind regards,</div><div>Benjamin </div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, May 13, 2025 at 11:43 PM Kathy Kleiman <kathy@dnrc.tech> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><u></u>

  
    
  
  <div>
    <p>Dear Benjamin,</p>
    <p>Tx you for this detailed answer. Very much appreciated!   It is
      exactly the type of detailed background, from an expert, that we
      need to proceed. <br>
    </p>
    <p>Let me ask some follow-up questions: <i>As someone deeply
        involved in this issue, are you happy with the 5 principles of
        the Continuous Improvement Program?  Are others from NCUC happy
        with the fairness of the negotiations and compromises?  Do they
        reflect good principles and protect all Stakeholders - are they
        something we can live with?  <br>
      </i></p>
    <p>Like you, I hear about the new (draft) Holistic Review and am not
      sure how it is different (or overlaps with) the Continuous
      Improvement Project -- <i>do you have ideas for how we keep the
        two projects from overlapping and causing extra, overlapping or
        duplicative work our (and all) already busy Stakeholder Groups?
        <br>
      </i></p>
    <p>Also, could you or someone who has worked with you on the
      important issues over these past many months, a draft of a short
      new set of comments-- perhaps based on the January 2025 one you
      shared and addressing the newest questions. </p>
    <p>You could lay out a path for NCSG to follow and we would very
      much appreciate it! <br>
    </p>
    <p>Best and tx, <br>
      Kathy</p>
    <div>On 5/12/2025 4:50 AM, Benjamin
      Akinmoyeje wrote:<br>
    </div>
    <blockquote type="cite">
      
      <div dir="ltr">Dear Kathy,
        <div>Thank you for bringing this concern up. Previously, we have
          made efforts to explain the continuous improvement process
          group's work on the mailing list, and we had a few members
          participate and share their positions on the process.  We have
          passed the public comments period for this group's work.  NCSG
          wrote a comment.</div>
        <div><br>
        </div>
        <div>The NCUC has indicated that we are to support the process,
          especially that SO and ACs should be accountable to their
          members and the community as indicated by ICANN's bylaws. We
          influenced the final state of the five principles.</div>
        <div>The concern we shared was in respect of duplication of
          effort between CIP CCG and the Pilot <span>Holistic
            Review</span> Team. </div>
        <div>During the process, the GNSO also adopted an approach to
          align the different stakeholder Groups (SGs) on the CIP CCG,
          which is running concurrently. This was done to ensure CIP CCG
          and the Pilot Holistic Review Team's efforts consolidate with
          each other and agree on the 5 principles of the
          continuous improvement framework.</div>
        <div><br>
        </div>
        <div><br>
        </div>
        <div>The <b>CIP-CCG </b>was formed to review whether the
          Continuous Improvement Program Framework is fit for purpose
          for each Supporting Organization, Advisory Committee, and the
          Nominating Committee. </div>
        <div>The Continuous Improvement Program Framework will
          strengthen the existing culture of continuous improvement
          while enabling the community groups to identify areas for
          improvement and work toward these improvements in a way that
          works for them. By adopting the proposed framework, the
          community groups can do what makes sense for them while
          maintaining accountability to their stakeholders and
          transparency to the ICANN community, <a href="https://www.icann.org/en/public-comment/proceeding/continuous-improvement-program-framework-21-11-2024" target="_blank">https://www.icann.org/en/public-comment/proceeding/continuous-improvement-program-framework-21-11-2024</a>. </div>
        <div><br>
        </div>
        <div>After months of work and community engagement, there was a
          public call for comments, and NCSG made a comment as well as
          indicated here in the draft document </div>
        <div><a href="https://docs.google.com/document/d/1XD1et1aNM4i-6d0-Vklx1iY-AcPx0UN6TDnJE4rcxPI/edit?tab=t.0" target="_blank">https://docs.google.com/document/d/1XD1et1aNM4i-6d0-Vklx1iY-AcPx0UN6TDnJE4rcxPI/edit?tab=t.0</a></div>
        <div><br>
        </div>
        <div>The questions asked by the public comments are these below:</div>
        <div><br>
        </div>
        <b>Question 1</b>. Whether the Continuous Improvement Program
        Framework is fit for purpose to evolve Organizational Reviews
        led by Independent Examiners into a Continuous Improvement
        Program led by the ICANN community, to inform the eventual
        Holistic Review<br>
        <br>
        <div><b> a.</b> Do you agree with the five principles, based on
          the current Organizational Review objectives described in the
          ICANN Bylaws, to apply across the organizational structures
          (SOs, ACs, and the NomCom)? </div>
        <div><b>Question 2</b>. Agreement for the Continuous Improvement
          Program Framework to be adopted by each SO, AC, and the
          NomCom:</div>
        <div><b> a</b>.Do you agree with the plan for the next steps to
          carry the Continuous Improvement Program out in two, 3-year
          assessment periods?</div>
        <div><br>
        </div>
        <div>This was a final call to encourage anyone who may still
          have any opinion on the issue to have an opportunity to add
          their voice to the conversation, it will also help our
          representatives to have some points to discuss at the next
          meeting.</div>
        <div><br>
        </div>
        <div>I hope I answered the questions, I am willing to explain
          further without boring you with too much information.</div>
        <div><br>
        </div>
        <div><br>
        </div>
        <div>Kind regards,</div>
        <div>Benjamin </div>
        <div><br>
        </div>
        <div><br>
        </div>
      </div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr" class="gmail_attr">On Fri, May 9, 2025 at 3:48 PM
          Kathy Kleiman <<a href="mailto:Kathy@kathykleiman.com" target="_blank">Kathy@kathykleiman.com</a>>
          wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
          <div>
            <p>Hi Benjamin and anyone else who has been participating in
              this process,</p>
            <p>Often our leaders (and those who are following an issue)
              lead the writing of the comments. You are the ones who
              know what was discussed and debated, what tentative
              decisions and new proposals are controversial, and where
              are the rough edges that our comments can help to smooth.</p>
            <p>It is very difficult from someone completely outside the
              process to come in "cold" and draft comments.</p>
            <p><i>Benjamin, I ask you and others involved with the CIP
                CCG:  What do you like? What concerns you?  As people
                involved in this process, what issues would be helped by
                an NCUC comment?</i></p>
            <p>Best and many tx, Kathy</p>
            <div>On 5/9/2025 1:43 AM, Benjamin Akinmoyeje wrote:<br>
            </div>
            <blockquote type="cite">
              <div dir="ltr">Apologies for cross-posting, I just want to
                bring this to your attention.
                <div><br>
                </div>
                <div>I want to encourage members to review the  CIP CCG
                  (Continuous Improvement Process Cross-Community Group)
                  for a<span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif">ny
                    additional comments you may wish to add directly to
                    the </span><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif"><a href="https://urldefense.com/v3/__https:/docs.google.com/spreadsheets/d/1WiMGcNFESEJxvisbc6wcIA2l-G9pPOEELmz1B0CSEUg/edit?gid=1643030715*gid=1643030715__;Iw!!PtGJab4!6a5k3apVyYAzAXwbvk1_bXwLqh1_da70xDCL_UhHwZ108jtsPlSiBWLWg048vgSL8HQkBi8wf6tB2l2rkTpRiJFbow$" target="_blank">Public
                      Comment Response Tracker</a>. </span></div>
                <div><font face="Century Gothic, sans-serif"><span style="font-size:14px"><br>
                    </span></font></div>
                <div><font face="Century Gothic, sans-serif"><span style="font-size:14px">It only requires a short
                      time to review all the feedback received and
                      documented.</span></font></div>
                <div><br>
                </div>
                <div>Have your final say on the process and help us to
                  report your contributions at the next meeting.</div>
                <div><br>
                </div>
                <div>Kind regards,</div>
                <div>Benjamin </div>
                <div>
                  <div><br>
                  </div>
                  <div><br>
                  </div>
                </div>
              </div>
              <br>
              <div class="gmail_quote">
                <div dir="ltr" class="gmail_attr">On Mon, Apr 28, 2025
                  at 8:21 PM Caleb Ogundele <<a href="mailto:muyiwacaleb@gmail.com" target="_blank">muyiwacaleb@gmail.com</a>>
                  wrote:<br>
                </div>
                <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                  <div dir="ltr">
                    <div>Hello Everyone,<br>
                      This is a follow-up regarding the previous update
                      on the ongoing work in the CIP CCG (Continuous
                      Improvement Process Cross-Community Group).<br>
                      As progress continues, the latest staff email
                      (included in the thread below) indicates that we
                      are now at the final feedback stage. There are two
                      ways to provide input:<br>
                      <br>
                      For collective feedback, please reach out so that
                      we can incorporate your input in the comment
                      tracker before the final text is drafted.<br>
                      <br>
                      This community consultation process aims to ensure
                      everyone is included before finalizing the
                      verbiage. We welcome your contributions and
                      thoughts on this matter.<br>
                      <br>
                      Special thanks to those who have already shared
                      their insights, and particular appreciation to
                      Pedro de Perdigão Lana for his excellent work
                      during the Public Comment period.<br>
                      <br>
                      Best regards,<br>
                      <b>Caleb Ogundele<br>
                      </b><br>
                      <br>
                      <br>
                      <div class="gmail_quote">
                        <div dir="ltr" class="gmail_attr">----------
                          Forwarded message ---------<br>
                          From: <strong class="gmail_sendername" dir="auto">Jessica Puccio via cip-ccg</strong>
                          <span dir="auto"><<a href="mailto:cip-ccg@icann.org" target="_blank">cip-ccg@icann.org</a>></span><br>
                          Date: Fri, Apr 25, 2025 at 10:20 AM<br>
                          Subject: [cip-ccg] Meeting Follow-Up &
                          Next Steps | Next Meeting 14 May 2025 @ 14 UTC<br>
                          To: <a href="mailto:cip-ccg@icann.org" target="_blank">cip-ccg@icann.org</a>
                          <<a href="mailto:cip-ccg@icann.org" target="_blank">cip-ccg@icann.org</a>><br>
                        </div>
                        <br>
                        <br>
                        <div>
                          <div lang="EN-US">
                            <div>
                              <p style="margin:0in"><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:rgb(34,34,34)">Dear
                                  CIP-CCG Members -<br>
                                  <br>
                                  On Wednesday we walked through
                                  feedback to Q2.a and welcome any final
                                  thoughts or revisions to the
                                  verbiage.  Any additional comments may
                                  be added directly to the </span><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif"><a href="https://urldefense.com/v3/__https:/docs.google.com/spreadsheets/d/1WiMGcNFESEJxvisbc6wcIA2l-G9pPOEELmz1B0CSEUg/edit?gid=1643030715*gid=1643030715__;Iw!!PtGJab4!6a5k3apVyYAzAXwbvk1_bXwLqh1_da70xDCL_UhHwZ108jtsPlSiBWLWg048vgSL8HQkBi8wf6tB2l2rkTpRiJFbow$" target="_blank"><span style="color:rgb(17,85,204)">Public
                                      Comment Response Tracker.</span></a><span style="color:rgb(34,34,34)"> If no
                                    further concerns are raised by <b>07
                                      May 2025</b>, we’ll proceed with
                                    drafting the final verbiage, as
                                    currently shown, for publication on
                                    the </span><a href="https://icann-community.atlassian.net/wiki/x/gveKBg" target="_blank"><span style="color:rgb(17,85,204)">CIP-CCG
                                      community wiki</span></a><span style="color:rgb(34,34,34)"> and in
                                    the </span><a href="https://www.icann.org/en/public-comment/proceeding/continuous-improvement-program-framework-21-11-2024" target="_blank"><span style="color:rgb(17,85,204)">Public
                                      Comment proceeding page</span></a><span style="color:rgb(34,34,34)">.</span></span></p>
                              <p style="margin:0in"><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:rgb(34,34,34)"> </span><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif"></span></p>
                              <p style="margin:0in"><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:rgb(34,34,34)">During
                                  the next call on <b>14 May 2025 at 14
                                    UTC</b>, we will plan for <b>90-minutes</b>
                                  to discuss the </span> <span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif"><a href="https://docs.google.com/document/d/1RCz6PJcA7Y32geWgxdDawqqFc7RU1juLaRNdhaG_pwY/edit?usp=sharing" target="_blank"><span style="color:rgb(17,85,204)">framework
                                      document</span></a><span style="color:rgb(34,34,34)">,
                                    focusing on the sections where
                                    updates were suggested based on the
                                    Public Comment feedback and agreed
                                    to by the CIP-CIG. Please take the
                                    time to review the proposed updates
                                    prior to the next call. If time
                                    permits, we will continue our
                                    discussion of the appendix and the
                                    finalization of the framework. </span></span></p>
                              <p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif"> </span></p>
                              <p style="margin:0in"><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:rgb(34,34,34)">We
                                  appreciate your time and
                                  consideration. </span></p>
                              <p style="margin:0in"><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif"> </span></p>
                              <p style="margin:0in"><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:rgb(34,34,34)">Kind
                                  Regards</span><span style="font-size:10.5pt;font-family:"Century Gothic",sans-serif"></span></p>
                              <p class="MsoNormal"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif"> </span></p>
                              <div>
                                <div>
                                  <p class="MsoNormal"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">-- </span></p>
                                  <p class="MsoNormal"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">Jessica
                                      Puccio</span></p>
                                  <p class="MsoNormal"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">Sr
                                      Coordinator, Review Support and
                                      Accountability Projects</span></p>
                                  <p class="MsoNormal"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">Internet
                                      Corporation for Assigned Names and
                                      Numbers (<a href="http://www.icann.org/" title="http://www.icann.org/" target="_blank"><span style="color:rgb(70,120,134)">ICANN</span></a>)</span></p>
                                </div>
                              </div>
                              <p class="MsoNormal"> </p>
                            </div>
                          </div>
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                      <span class="gmail_signature_prefix">-- </span><br>
                      <div dir="ltr" class="gmail_signature">
                        <div dir="ltr"><b><font color="#000000">Caleb
                              Ogundele</font></b>
                          <div><font color="#000000">Email: <a href="mailto:muyiwacaleb@gmail.com" target="_blank">muyiwacaleb@gmail.com</a></font></div>
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                </blockquote>
              </div>
              <br>
              <fieldset></fieldset>
              <pre>_______________________________________________
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<a href="https://lists.ncuc.org/cgi-bin/mailman/listinfo/ncuc-discuss" target="_blank">https://lists.ncuc.org/cgi-bin/mailman/listinfo/ncuc-discuss</a>
</pre>
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      <pre>_______________________________________________
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</pre>
    </blockquote>
    <pre cols="72">-- 
Kathy Kleiman
Past President, Domain Name Rights Coalition</pre>
  </div>

</blockquote></div>