Wendy said:<div><br></div><div><i>"... but believe that the "trust"</i><div><i>metrics rely on a faulty premise, that gTLDs should be predictable,</i></div><div><i>rather than open to innovative and unexpected new uses."</i></div>
<div><br></div><div>I agree with the usefulness and relevance of metrics that will capture the degree of innovative and new uses of the gTLD platforms... even if it is hard to make the link between trust and innovation... but find it as interesting to also capture measures of predictability and reliability - dimensions that also define trust for all users, innovative (the few) or otherwise (the majority).</div>
<div><br></div><div>Of course finding measurable and reliable indicators of the former is much more difficult that the latter. With all her expertise and academic saavy, Wendy could probably suggest how to start developing those "innovative use" metrics.</div>
<div><br></div><div>Alain</div><div><br><div class="gmail_quote">On Fri, Jul 20, 2012 at 4:04 PM, Nicolas Adam <span dir="ltr"><<a href="mailto:nickolas.adam@gmail.com" target="_blank">nickolas.adam@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
It's got my support.<span class="HOEnZb"><font color="#888888"><br>
<br>
Nicolas</font></span><div><div class="h5"><br>
<div>On 19/07/2012 4:50 PM, Milton L Mueller
wrote:<br>
</div>
<blockquote type="cite">
<div>
<p class="MsoNormal"><span>Wendy,
<u></u><u></u></span></p>
<p class="MsoNormal"><span>I strongly endorse this statement
and hope we can make it a NSCG-wide one.<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>Milton L. Mueller<u></u><u></u></span></p>
<p class="MsoNormal"><span>Professor, Syracuse University
School of Information Studies<u></u><u></u></span></p>
<p class="MsoNormal"><span>Internet Governance Project<u></u><u></u></span></p>
<p class="MsoNormal"><span><a href="http://blog.internetgovernance.org" target="_blank"><span style="color:blue">http://blog.internetgovernance.org</span></a>
<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt">
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
NCSG-Discuss [<a href="mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU" target="_blank">mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU</a>]
<b>On Behalf Of </b>Robin Gross<br>
<b>Sent:</b> Thursday, July 19, 2012 11:50 AM<br>
<b>To:</b> <a href="mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU" target="_blank">NCSG-DISCUSS@LISTSERV.SYR.EDU</a><br>
<b>Subject:</b> [NCSG-Discuss] Fwd: [PC-NCSG] Consumer
trust: continued disagreement over the premise<u></u><u></u></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">Begin forwarded message:<u></u><u></u></p>
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<p class="MsoNormal"><br>
<br>
<u></u><u></u></p>
<div>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">From:
</span></b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">Wendy
Seltzer <<a href="mailto:wendy@seltzer.com" target="_blank">wendy@seltzer.com</a>></span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">Subject:
[PC-NCSG] Fwd: Consumer trust: continued
disagreement over the premise</span></b><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">Date:
</span></b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">July
15, 2012 11:27:56 AM PDT</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">To:
</span></b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">NCSG-Policy
<<a href="mailto:PC-NCSG@ipjustice.org" target="_blank">PC-NCSG@ipjustice.org</a>></span><u></u><u></u></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">I've
written up my concerns with the "consumer metrics on
trust" work.<br>
If others agree, we may want to lodge a formal NCSG
objection.<br>
<br>
-------- Original Message --------<br>
Subject: Consumer trust: continued disagreement over the
premise<br>
Date: Sun, 15 Jul 2012 12:05:19 -0400<br>
From: local Wendy <<a href="mailto:wendy@seltzer.org" target="_blank">wendy@seltzer.org</a>><br>
To: Consumer CCI DT <<a href="mailto:gnso-consumercci-dt@icann.org" target="_blank">gnso-consumercci-dt@icann.org</a>><br>
<br>
Hi Consumer Metrics team,<br>
<br>
I write because I continue to have strong disagreement
with the "trust"<br>
metrics and their presentation. Since I have been unable
to make the<br>
calls due to persistent scheduling conflicts, I wanted
to spell out the<br>
concerns I discussed with several of you in Prague. I
appreciate the<br>
work that has gone into the metrics, but believe that
the "trust"<br>
metrics rely on a faulty premise, that gTLDs should be
predictable,<br>
rather than open to innovative and unexpected new uses.<br>
<br>
The current draft mistakes a platform, a gTLD, for an
end-product. A key<br>
value of a platform is its generativity -- its ability
to be used and<br>
leveraged by third parties for new, unexpected purposes.
Precisely<br>
because much innovation is unanticipated, it cannot be
predicted for a<br>
chart of measures. Moreover, incentives on the
intermediaries to control<br>
their platforms translate into restrictions on
end-users' free<br>
expression and innovation.<br>
<br>
Just as we would not want to speak about "trust" in a
pad of printing<br>
paper, on which anyone could make posters, and we don't
ask a road<br>
system to interrogate what its drivers plan to do when
they reach their<br>
destinations, I think we shouldn't judge DNS registries
on their users'<br>
activities.<br>
<br>
ICANN's planned reviews of and targets for gTLD success
should not<br>
interfere with market decisions about the utility of
various offerings.<br>
<br>
In particular, I disagree with the second group of
"trust" metrics, the<br>
" Measures related to confidence that TLD operators are
fulfilling<br>
promises and complying with ICANN policies and
applicable national<br>
laws:" namely,<br>
* Relative incidence of UDRP & URS Complaints;
Relative incidence of<br>
UDRP & URS Decisions against registrant;<br>
* Quantity and relative incidence of intellectual
property claims<br>
relating to Second Level domain names, and relative cost
of overall<br>
domain name policing measured at: immediately prior to
new gTLD<br>
delegation and at 1 and 3 years after delegation;<br>
* Quantity of Compliance Concerns w/r/t Applicable
National Laws,<br>
including reported data security breaches;<br>
* Quantity and relative incidence of Domain Takedowns;<br>
* Quantity of spam received by a "honeypot" email
address in each new gTLD;<br>
* Quantity and relative incidence of fraudulent
transactions caused by<br>
phishing sites in new gTLDs;<br>
* Quantity and relative incidence of detected phishing
sites using new<br>
gTLDs;<br>
* Quantity and relative incidence of detected botnets
and malware using<br>
new gTLDs<br>
* Quantity and relative incidence of sites found to be
dealing in or<br>
distributing identities and account information used in
identity fraud; and<br>
* Quantity and relative incidence of complaints
regarding inaccurate,<br>
invalid, or suspect WHOIS records in new gTLD<br>
<br>
Separately, I disagree with the targets for the
"redirection,"<br>
"duplicates," and "traffic" measures. All of these
presume that the use<br>
for new gTLDs is to provide the same type of service to
different<br>
parties, while some might be used to provide different
services to<br>
parties including existing registrants.<br>
<br>
<br>
-- <br>
Wendy Seltzer -- <a href="mailto:wendy@seltzer.org" target="_blank">wendy@seltzer.org</a>
<a href="tel:%2B1%20617.863.0613" value="+16178630613" target="_blank">+1 617.863.0613</a><br>
Fellow, Yale Law School Information Society Project<br>
Fellow, Berkman Center for Internet & Society at
Harvard University<br>
<a href="http://wendy.seltzer.org/" target="_blank">http://wendy.seltzer.org/</a><br>
<a href="https://www.chillingeffects.org/" target="_blank">https://www.chillingeffects.org/</a><br>
<a href="https://www.torproject.org/" target="_blank">https://www.torproject.org/</a><br>
<a href="http://www.freedom-to-tinker.com/" target="_blank">http://www.freedom-to-tinker.com/</a><br>
<br>
<br>
-- <br>
Wendy Seltzer -- <a href="mailto:wendy@seltzer.org" target="_blank">wendy@seltzer.org</a>
<a href="tel:%2B1%20617.863.0613" value="+16178630613" target="_blank">+1 617.863.0613</a><br>
Fellow, Yale Law School Information Society Project<br>
Fellow, Berkman Center for Internet & Society at
Harvard University<br>
<a href="http://wendy.seltzer.org/" target="_blank">http://wendy.seltzer.org/</a><br>
<a href="https://www.chillingeffects.org/" target="_blank">https://www.chillingeffects.org/</a><br>
<a href="https://www.torproject.org/" target="_blank">https://www.torproject.org/</a><br>
<a href="http://www.freedom-to-tinker.com/" target="_blank">http://www.freedom-to-tinker.com/</a><br>
<br>
<br>
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</div>
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<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</blockquote>
<br>
</div></div></div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br>Alain Berranger, B.Eng, MBA<div>Member, Board of Directors, CECI, <a href="http://www.ceci.ca/en/about-ceci/team/board-of-directors/" target="_blank">http://www.ceci.ca</a><br>
<div>Executive-in-residence, Schulich School of Business, <a href="http://www.schulich.yorku.ca" target="_blank">www.schulich.yorku.ca</a></div><div>Treasurer, Global Knowledge Partnership Foundation, <a href="http://www.gkpfoundation.org" target="_blank">www.gkpfoundation.org</a></div>
<div>NA representative, Chasquinet Foundation, <font color="#0a246a" face="'Times New Roman', Times, serif"><a href="http://www.chasquinet.org" target="_blank">www.chasquinet.org</a></font><br>Chair, NPOC, NCSG, ICANN, <a href="http://npoc.org/" target="_blank">http://npoc.org/</a><br>
O:+1 514 484 7824; M:+1 514 704 7824<br>Skype: alain.berranger<br></div></div><br>
</div></div>