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    It's got my support.<br>
    <br>
    Nicolas<br>
    <div class="moz-cite-prefix">On 19/07/2012 4:50 PM, Milton L Mueller
      wrote:<br>
    </div>
    <blockquote
cite="mid:855077AC3D7A7147A7570370CA01ECD21D5BD7@SUEX10-mbx-10.ad.syr.edu"
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        <p class="MsoNormal"><span
            style="font-size:11.0pt;font-family:"Courier
            New";color:#1F497D">Wendy,
            <o:p></o:p></span></p>
        <p class="MsoNormal"><span
            style="font-size:11.0pt;font-family:"Courier
            New";color:#1F497D">I strongly endorse this statement
            and hope we can make it a NSCG-wide one.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
            style="font-size:11.0pt;font-family:"Courier
            New";color:#1F497D"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
            style="font-size:11.0pt;font-family:"Courier
            New";color:#1F497D">Milton L. Mueller<o:p></o:p></span></p>
        <p class="MsoNormal"><span
            style="font-size:11.0pt;font-family:"Courier
            New";color:#1F497D">Professor, Syracuse University
            School of Information Studies<o:p></o:p></span></p>
        <p class="MsoNormal"><span
            style="font-size:11.0pt;font-family:"Courier
            New";color:#1F497D">Internet Governance Project<o:p></o:p></span></p>
        <p class="MsoNormal"><span
            style="font-size:11.0pt;font-family:"Courier
            New";color:#1F497D"><a moz-do-not-send="true"
              href="http://blog.internetgovernance.org"><span
                style="color:blue">http://blog.internetgovernance.org</span></a>
            <o:p></o:p></span></p>
        <p class="MsoNormal"><span
            style="font-size:11.0pt;font-family:"Courier
            New";color:#1F497D"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
            style="font-size:11.0pt;font-family:"Courier
            New";color:#1F497D"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
            style="font-size:11.0pt;font-family:"Courier
            New";color:#1F497D"><o:p> </o:p></span></p>
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              <p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
                  NCSG-Discuss [<a class="moz-txt-link-freetext" href="mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU">mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU</a>]
                  <b>On Behalf Of </b>Robin Gross<br>
                  <b>Sent:</b> Thursday, July 19, 2012 11:50 AM<br>
                  <b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU">NCSG-DISCUSS@LISTSERV.SYR.EDU</a><br>
                  <b>Subject:</b> [NCSG-Discuss] Fwd: [PC-NCSG] Consumer
                  trust: continued disagreement over the premise<o:p></o:p></span></p>
            </div>
          </div>
          <p class="MsoNormal"><o:p> </o:p></p>
          <div>
            <div>
              <p class="MsoNormal">Begin forwarded message:<o:p></o:p></p>
            </div>
            <p class="MsoNormal"><br>
              <br>
              <o:p></o:p></p>
            <div>
              <p class="MsoNormal"><b><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">From:
                  </span></b><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">Wendy
                  Seltzer <<a moz-do-not-send="true"
                    href="mailto:wendy@seltzer.com">wendy@seltzer.com</a>></span><o:p></o:p></p>
            </div>
            <div>
              <p class="MsoNormal"><b><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">Subject:
                    [PC-NCSG] Fwd: Consumer trust: continued
                    disagreement over the premise</span></b><o:p></o:p></p>
            </div>
            <div>
              <p class="MsoNormal"><b><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">Date:
                  </span></b><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">July
                  15, 2012 11:27:56 AM PDT</span><o:p></o:p></p>
            </div>
            <div>
              <p class="MsoNormal"><b><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">To:
                  </span></b><span
style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">NCSG-Policy
                  <<a moz-do-not-send="true"
                    href="mailto:PC-NCSG@ipjustice.org">PC-NCSG@ipjustice.org</a>></span><o:p></o:p></p>
            </div>
            <p class="MsoNormal"><o:p> </o:p></p>
            <div>
              <p class="MsoNormal" style="margin-bottom:12.0pt">I've
                written up my concerns with the "consumer metrics on
                trust" work.<br>
                If others agree, we may want to lodge a formal NCSG
                objection.<br>
                <br>
                -------- Original Message --------<br>
                Subject: Consumer trust: continued disagreement over the
                premise<br>
                Date: Sun, 15 Jul 2012 12:05:19 -0400<br>
                From: local Wendy <<a moz-do-not-send="true"
                  href="mailto:wendy@seltzer.org">wendy@seltzer.org</a>><br>
                To: Consumer CCI DT <<a moz-do-not-send="true"
                  href="mailto:gnso-consumercci-dt@icann.org">gnso-consumercci-dt@icann.org</a>><br>
                <br>
                Hi Consumer Metrics team,<br>
                <br>
                I write because I continue to have strong disagreement
                with the "trust"<br>
                metrics and their presentation. Since I have been unable
                to make the<br>
                calls due to persistent scheduling conflicts, I wanted
                to spell out the<br>
                concerns I discussed with several of you in Prague. I
                appreciate the<br>
                work that has gone into the metrics, but believe that
                the "trust"<br>
                metrics rely on a faulty premise, that gTLDs should be
                predictable,<br>
                rather than open to innovative and unexpected new uses.<br>
                <br>
                The current draft mistakes a platform, a gTLD, for an
                end-product. A key<br>
                value of a platform is its generativity -- its ability
                to be used and<br>
                leveraged by third parties for new, unexpected purposes.
                Precisely<br>
                because much innovation is unanticipated, it cannot be
                predicted for a<br>
                chart of measures. Moreover, incentives on the
                intermediaries to control<br>
                their platforms translate into restrictions on
                end-users' free<br>
                expression and innovation.<br>
                <br>
                Just as we would not want to speak about "trust" in a
                pad of printing<br>
                paper, on which anyone could make posters, and we don't
                ask a road<br>
                system to interrogate what its drivers plan to do when
                they reach their<br>
                destinations, I think we shouldn't judge DNS registries
                on their users'<br>
                activities.<br>
                <br>
                ICANN's planned reviews of and targets for gTLD success
                should not<br>
                interfere with market decisions about the utility of
                various offerings.<br>
                <br>
                In particular, I disagree with the second group of
                "trust" metrics, the<br>
                " Measures related to confidence that TLD operators are
                fulfilling<br>
                promises and complying with ICANN policies and
                applicable national<br>
                laws:" namely,<br>
                * Relative incidence of UDRP & URS Complaints;
                Relative incidence of<br>
                UDRP & URS Decisions against registrant;<br>
                * Quantity and relative incidence of intellectual
                property claims<br>
                relating to Second Level domain names, and relative cost
                of overall<br>
                domain name policing measured at: immediately prior to
                new gTLD<br>
                delegation and at 1 and 3 years after delegation;<br>
                * Quantity of Compliance Concerns w/r/t Applicable
                National Laws,<br>
                including reported data security breaches;<br>
                * Quantity and relative incidence of Domain Takedowns;<br>
                * Quantity of spam received by a "honeypot" email
                address in each new gTLD;<br>
                * Quantity and relative incidence of fraudulent
                transactions caused by<br>
                phishing sites in new gTLDs;<br>
                * Quantity and relative incidence of detected phishing
                sites using new<br>
                gTLDs;<br>
                * Quantity and relative incidence of detected botnets
                and malware using<br>
                new gTLDs<br>
                * Quantity and relative incidence of sites found to be
                dealing in or<br>
                distributing identities and account information used in
                identity fraud; and<br>
                * Quantity and relative incidence of complaints
                regarding inaccurate,<br>
                invalid, or suspect WHOIS records in new gTLD<br>
                <br>
                Separately, I disagree with the targets for the
                "redirection,"<br>
                "duplicates," and "traffic" measures. All of these
                presume that the use<br>
                for new gTLDs is to provide the same type of service to
                different<br>
                parties, while some might be used to provide different
                services to<br>
                parties including existing registrants.<br>
                <br>
                <br>
                -- <br>
                Wendy Seltzer -- <a moz-do-not-send="true"
                  href="mailto:wendy@seltzer.org">wendy@seltzer.org</a>
                +1 617.863.0613<br>
                Fellow, Yale Law School Information Society Project<br>
                Fellow, Berkman Center for Internet & Society at
                Harvard University<br>
                <a moz-do-not-send="true"
                  href="http://wendy.seltzer.org/">http://wendy.seltzer.org/</a><br>
                <a moz-do-not-send="true"
                  href="https://www.chillingeffects.org/">https://www.chillingeffects.org/</a><br>
                <a moz-do-not-send="true"
                  href="https://www.torproject.org/">https://www.torproject.org/</a><br>
                <a moz-do-not-send="true"
                  href="http://www.freedom-to-tinker.com/">http://www.freedom-to-tinker.com/</a><br>
                <br>
                <br>
                -- <br>
                Wendy Seltzer -- <a moz-do-not-send="true"
                  href="mailto:wendy@seltzer.org">wendy@seltzer.org</a>
                +1 617.863.0613<br>
                Fellow, Yale Law School Information Society Project<br>
                Fellow, Berkman Center for Internet & Society at
                Harvard University<br>
                <a moz-do-not-send="true"
                  href="http://wendy.seltzer.org/">http://wendy.seltzer.org/</a><br>
                <a moz-do-not-send="true"
                  href="https://www.chillingeffects.org/">https://www.chillingeffects.org/</a><br>
                <a moz-do-not-send="true"
                  href="https://www.torproject.org/">https://www.torproject.org/</a><br>
                <a moz-do-not-send="true"
                  href="http://www.freedom-to-tinker.com/">http://www.freedom-to-tinker.com/</a><br>
                <br>
                <br>
                _______________________________________________<br>
                PC-NCSG mailing list<br>
                <a moz-do-not-send="true"
                  href="mailto:PC-NCSG@ipjustice.org">PC-NCSG@ipjustice.org</a><br>
                <a moz-do-not-send="true"
                  href="http://mailman.ipjustice.org/listinfo/pc-ncsg">http://mailman.ipjustice.org/listinfo/pc-ncsg</a><o:p></o:p></p>
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