<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>Begin forwarded message:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1.0);"><b>From: </b></span><span style="font-family:'Helvetica'; font-size:medium;">Wendy Seltzer <<a href="mailto:wendy@seltzer.com">wendy@seltzer.com</a>><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1.0);"><b>Subject: </b></span><span style="font-family:'Helvetica'; font-size:medium;"><b>[PC-NCSG] Fwd: Consumer trust: continued disagreement over the premise</b><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1.0);"><b>Date: </b></span><span style="font-family:'Helvetica'; font-size:medium;">July 15, 2012 11:27:56 AM PDT<br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1.0);"><b>To: </b></span><span style="font-family:'Helvetica'; font-size:medium;">NCSG-Policy <<a href="mailto:PC-NCSG@ipjustice.org">PC-NCSG@ipjustice.org</a>><br></span></div><br><div>I've written up my concerns with the "consumer metrics on trust" work.<br>If others agree, we may want to lodge a formal NCSG objection.<br><br>-------- Original Message --------<br>Subject: Consumer trust: continued disagreement over the premise<br>Date: Sun, 15 Jul 2012 12:05:19 -0400<br>From: local Wendy <<a href="mailto:wendy@seltzer.org">wendy@seltzer.org</a>><br>To: Consumer CCI DT <<a href="mailto:gnso-consumercci-dt@icann.org">gnso-consumercci-dt@icann.org</a>><br><br>Hi Consumer Metrics team,<br><br>I write because I continue to have strong disagreement with the "trust"<br>metrics and their presentation. Since I have been unable to make the<br>calls due to persistent scheduling conflicts, I wanted to spell out the<br>concerns I discussed with several of you in Prague. I appreciate the<br>work that has gone into the metrics, but believe that the "trust"<br>metrics rely on a faulty premise, that gTLDs should be predictable,<br>rather than open to innovative and unexpected new uses.<br><br>The current draft mistakes a platform, a gTLD, for an end-product. A key<br>value of a platform is its generativity -- its ability to be used and<br>leveraged by third parties for new, unexpected purposes. Precisely<br>because much innovation is unanticipated, it cannot be predicted for a<br>chart of measures. Moreover, incentives on the intermediaries to control<br>their platforms translate into restrictions on end-users' free<br>expression and innovation.<br><br>Just as we would not want to speak about "trust" in a pad of printing<br>paper, on which anyone could make posters, and we don't ask a road<br>system to interrogate what its drivers plan to do when they reach their<br>destinations, I think we shouldn't judge DNS registries on their users'<br>activities.<br><br>ICANN's planned reviews of and targets for gTLD success should not<br>interfere with market decisions about the utility of various offerings.<br><br>In particular, I disagree with the second group of "trust" metrics, the<br>" Measures related to confidence that TLD operators are fulfilling<br>promises and complying with ICANN policies and applicable national<br>laws:" namely,<br>* Relative incidence of UDRP & URS Complaints; Relative incidence of<br>UDRP & URS Decisions against registrant;<br>* Quantity and relative incidence of intellectual property claims<br>relating to Second Level domain names, and relative cost of overall<br>domain name policing measured at: immediately prior to new gTLD<br>delegation and at 1 and 3 years after delegation;<br>* Quantity of Compliance Concerns w/r/t Applicable National Laws,<br>including reported data security breaches;<br>* Quantity and relative incidence of Domain Takedowns;<br>* Quantity of spam received by a "honeypot" email address in each new gTLD;<br>* Quantity and relative incidence of fraudulent transactions caused by<br>phishing sites in new gTLDs;<br>* Quantity and relative incidence of detected phishing sites using new<br>gTLDs;<br>* Quantity and relative incidence of detected botnets and malware using<br>new gTLDs<br>* Quantity and relative incidence of sites found to be dealing in or<br>distributing identities and account information used in identity fraud; and<br>* Quantity and relative incidence of complaints regarding inaccurate,<br>invalid, or suspect WHOIS records in new gTLD<br><br>Separately, I disagree with the targets for the "redirection,"<br>"duplicates," and "traffic" measures. All of these presume that the use<br>for new gTLDs is to provide the same type of service to different<br>parties, while some might be used to provide different services to<br>parties including existing registrants.<br><br><br>-- <br>Wendy Seltzer -- <a href="mailto:wendy@seltzer.org">wendy@seltzer.org</a> +1 617.863.0613<br>Fellow, Yale Law School Information Society Project<br>Fellow, Berkman Center for Internet & Society at Harvard University<br><a href="http://wendy.seltzer.org/">http://wendy.seltzer.org/</a><br>https://www.chillingeffects.org/<br>https://www.torproject.org/<br>http://www.freedom-to-tinker.com/<br><br><br>-- <br>Wendy Seltzer -- wendy@seltzer.org +1 617.863.0613<br>Fellow, Yale Law School Information Society Project<br>Fellow, Berkman Center for Internet & Society at Harvard University<br>http://wendy.seltzer.org/<br>https://www.chillingeffects.org/<br>https://www.torproject.org/<br>http://www.freedom-to-tinker.com/<br><br><br>_______________________________________________<br>PC-NCSG mailing list<br>PC-NCSG@ipjustice.org<br>http://mailman.ipjustice.org/listinfo/pc-ncsg<br><br></div></blockquote></div><br></body></html>