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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">Wendy,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">I strongly endorse this statement and hope we can make it a NSCG-wide one.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">Milton L. Mueller<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">Professor, Syracuse University School of Information Studies<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">Internet Governance Project<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D"><a href="http://blog.internetgovernance.org"><span style="color:blue">http://blog.internetgovernance.org</span></a>
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> NCSG-Discuss [mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU]
<b>On Behalf Of </b>Robin Gross<br>
<b>Sent:</b> Thursday, July 19, 2012 11:50 AM<br>
<b>To:</b> NCSG-DISCUSS@LISTSERV.SYR.EDU<br>
<b>Subject:</b> [NCSG-Discuss] Fwd: [PC-NCSG] Consumer trust: continued disagreement over the premise<o:p></o:p></span></p>
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<p class="MsoNormal">Begin forwarded message:<o:p></o:p></p>
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<br>
<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">From:
</span></b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">Wendy Seltzer <<a href="mailto:wendy@seltzer.com">wendy@seltzer.com</a>></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">Subject: [PC-NCSG] Fwd: Consumer trust: continued disagreement over the premise</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">Date:
</span></b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">July 15, 2012 11:27:56 AM PDT</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">To:
</span></b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">NCSG-Policy <<a href="mailto:PC-NCSG@ipjustice.org">PC-NCSG@ipjustice.org</a>></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">I've written up my concerns with the "consumer metrics on trust" work.<br>
If others agree, we may want to lodge a formal NCSG objection.<br>
<br>
-------- Original Message --------<br>
Subject: Consumer trust: continued disagreement over the premise<br>
Date: Sun, 15 Jul 2012 12:05:19 -0400<br>
From: local Wendy <<a href="mailto:wendy@seltzer.org">wendy@seltzer.org</a>><br>
To: Consumer CCI DT <<a href="mailto:gnso-consumercci-dt@icann.org">gnso-consumercci-dt@icann.org</a>><br>
<br>
Hi Consumer Metrics team,<br>
<br>
I write because I continue to have strong disagreement with the "trust"<br>
metrics and their presentation. Since I have been unable to make the<br>
calls due to persistent scheduling conflicts, I wanted to spell out the<br>
concerns I discussed with several of you in Prague. I appreciate the<br>
work that has gone into the metrics, but believe that the "trust"<br>
metrics rely on a faulty premise, that gTLDs should be predictable,<br>
rather than open to innovative and unexpected new uses.<br>
<br>
The current draft mistakes a platform, a gTLD, for an end-product. A key<br>
value of a platform is its generativity -- its ability to be used and<br>
leveraged by third parties for new, unexpected purposes. Precisely<br>
because much innovation is unanticipated, it cannot be predicted for a<br>
chart of measures. Moreover, incentives on the intermediaries to control<br>
their platforms translate into restrictions on end-users' free<br>
expression and innovation.<br>
<br>
Just as we would not want to speak about "trust" in a pad of printing<br>
paper, on which anyone could make posters, and we don't ask a road<br>
system to interrogate what its drivers plan to do when they reach their<br>
destinations, I think we shouldn't judge DNS registries on their users'<br>
activities.<br>
<br>
ICANN's planned reviews of and targets for gTLD success should not<br>
interfere with market decisions about the utility of various offerings.<br>
<br>
In particular, I disagree with the second group of "trust" metrics, the<br>
" Measures related to confidence that TLD operators are fulfilling<br>
promises and complying with ICANN policies and applicable national<br>
laws:" namely,<br>
* Relative incidence of UDRP & URS Complaints; Relative incidence of<br>
UDRP & URS Decisions against registrant;<br>
* Quantity and relative incidence of intellectual property claims<br>
relating to Second Level domain names, and relative cost of overall<br>
domain name policing measured at: immediately prior to new gTLD<br>
delegation and at 1 and 3 years after delegation;<br>
* Quantity of Compliance Concerns w/r/t Applicable National Laws,<br>
including reported data security breaches;<br>
* Quantity and relative incidence of Domain Takedowns;<br>
* Quantity of spam received by a "honeypot" email address in each new gTLD;<br>
* Quantity and relative incidence of fraudulent transactions caused by<br>
phishing sites in new gTLDs;<br>
* Quantity and relative incidence of detected phishing sites using new<br>
gTLDs;<br>
* Quantity and relative incidence of detected botnets and malware using<br>
new gTLDs<br>
* Quantity and relative incidence of sites found to be dealing in or<br>
distributing identities and account information used in identity fraud; and<br>
* Quantity and relative incidence of complaints regarding inaccurate,<br>
invalid, or suspect WHOIS records in new gTLD<br>
<br>
Separately, I disagree with the targets for the "redirection,"<br>
"duplicates," and "traffic" measures. All of these presume that the use<br>
for new gTLDs is to provide the same type of service to different<br>
parties, while some might be used to provide different services to<br>
parties including existing registrants.<br>
<br>
<br>
-- <br>
Wendy Seltzer -- <a href="mailto:wendy@seltzer.org">wendy@seltzer.org</a> +1 617.863.0613<br>
Fellow, Yale Law School Information Society Project<br>
Fellow, Berkman Center for Internet & Society at Harvard University<br>
<a href="http://wendy.seltzer.org/">http://wendy.seltzer.org/</a><br>
<a href="https://www.chillingeffects.org/">https://www.chillingeffects.org/</a><br>
<a href="https://www.torproject.org/">https://www.torproject.org/</a><br>
<a href="http://www.freedom-to-tinker.com/">http://www.freedom-to-tinker.com/</a><br>
<br>
<br>
-- <br>
Wendy Seltzer -- <a href="mailto:wendy@seltzer.org">wendy@seltzer.org</a> +1 617.863.0613<br>
Fellow, Yale Law School Information Society Project<br>
Fellow, Berkman Center for Internet & Society at Harvard University<br>
<a href="http://wendy.seltzer.org/">http://wendy.seltzer.org/</a><br>
<a href="https://www.chillingeffects.org/">https://www.chillingeffects.org/</a><br>
<a href="https://www.torproject.org/">https://www.torproject.org/</a><br>
<a href="http://www.freedom-to-tinker.com/">http://www.freedom-to-tinker.com/</a><br>
<br>
<br>
_______________________________________________<br>
PC-NCSG mailing list<br>
<a href="mailto:PC-NCSG@ipjustice.org">PC-NCSG@ipjustice.org</a><br>
<a href="http://mailman.ipjustice.org/listinfo/pc-ncsg">http://mailman.ipjustice.org/listinfo/pc-ncsg</a><o:p></o:p></p>
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