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    Just read the interruption updates and it still doesn't say much
    about how this was discovered other than "some applicants were able
    to see file names and user names that belonged to other applicants"
    and that "We also want to inform all applicants, before we reopen,
    whether they have been affected by the glitch."<br>
    <br>
    The thing about the March 19th date is this [and is hardly
    incriminating]: <br>
    <br>
    "As part of that process[of inquiring, deeply, after the fact,
    inquisitively, with great minutia and one could even suggest
    paranoia], we are sifting through the thousands of customer service
    inquiries received since the opening of the application submission
    period [doing some plain old police work]. This preliminary review
    has identified a user report on 19 March that appears to be the
    first report related to this technical issue."<br>
    <br>
    So we know it is, officially, a 'glitch'. We also know that ICANN
    has been open about some crucial part of its findings (that
    knowledge of the glitch could have been had by potential glitch
    victims, as well as by potential beneficiaries, and by ICANN itself,
    for that matter). There doesn't appear to be secrecy or scheming,
    and that is good.<br>
    <br>
    <br>
    I'm impressed (neither in a good or in a bad way) by how little has
    leaked so far though, and also somewhat by the absence of any
    comment by Jeff Moss.<br>
    <br>
    However it was discovered the important thing is that it has, from
    then, been handled properly.<br>
    <br>
    If so there is no blunder. Just yet some other grounds on which
    ICANN will need to defend itself against in the legal aftermaths
    that are sure to follow expansion.<br>
    <br>
    Nicolas<br>
    <br>
    On 4/18/2012 4:05 PM, David Cake wrote:
    <blockquote
      cite="mid:94CF3A66-E4C0-4F15-A948-2CB6DE7332DB@difference.com.au"
      type="cite">I agree with Maria that this is a most unfortunate
      thing to have happen, and the level of schadenfreude is
      unreasonably high.
      <div><br>
      </div>
      <div>As a member of SSR Review Team, I am interested to know
        details of how ICANN dropped the ball so badly on security of
        its own application process. </div>
      <div><br>
      </div>
      <div>Regards</div>
      <div><br>
      </div>
      <div>David<br>
        <div><br>
          <div>
            <div>On 19/04/2012, at 1:27 AM, Maria Farrell wrote:</div>
            <br class="Apple-interchange-newline">
            <blockquote type="cite">Not that there is ever a good time
              for such a failure!
              <div><br>
              </div>
              <div>m<br>
                <br>
                <div class="gmail_quote">On 18 April 2012 18:26, Maria
                  Farrell <span dir="ltr"><<a moz-do-not-send="true"
                      href="mailto:maria.farrell@gmail.com">maria.farrell@gmail.com</a>></span>
                  wrote:<br>
                  <blockquote class="gmail_quote" style="margin:0 0 0
                    .8ex;border-left:1px #ccc solid;padding-left:1ex">Dear

                    Klaus,
                    <div><br>
                    </div>
                    <div>I'm not close enough to the specifics of this
                      situation to suggest where it went wrong, but I do
                      appreciate your approach of criticism from someone
                      who ultimately wants ICANN to work rather than to
                      fail. </div>
                    <div><br>
                    </div>
                    <div>Clearly, something (things?) has gone horribly
                      wrong, but there is a lot more schadenfreude from
                      various quarters than is consistent with detailed
                      knowledge or concern for the new gTLD programme
                      more broadly. It really is a terrible year - IGF
                      etc - for ICANN to have massively dropped the
                      ball. </div>
                    <span class="HOEnZb"><font color="#888888">
                        <div><br>
                        </div>
                      </font></span>
                    <div><span class="HOEnZb"><font color="#888888">Maria</font></span>
                      <div>
                        <div class="h5"><br>
                          <br>
                          <div class="gmail_quote">On 18 April 2012
                            16:01, klaus.stoll <span dir="ltr"><<a
                                moz-do-not-send="true"
                                href="mailto:klaus.stoll@chasquinet.org"
                                target="_blank">klaus.stoll@chasquinet.org</a>></span>
                            wrote:<br>
                            <blockquote class="gmail_quote"
                              style="margin:0 0 0 .8ex;border-left:1px
                              #ccc solid;padding-left:1ex"> Dear Friends<br>
                              <br>
                              Unfortunately all of the below is true.
                              Many questions but little answers. It
                              seems to me the time has come to start a
                              comprehensive re-thinking and re-planning
                              process. If things go on as they are the
                              damage will increase and increase. ICANN
                              is not perfect, ICANN has a lot of
                              problems, ICANN at times is a madhouse of
                              interests and egos, BUT ICANN is the best
                              system for Internet Governance we have, we
                              should be proud for the way it worked so
                              well so far, everything else is even
                              worse. Now it seems that ICANN is under
                              real pressure we need to work twice as
                              hard to protect ICANN and at he same time
                              think twice as hard about possible
                              solutions. Now is the time for
                              self-confidence and innovation, everything
                              else is counter productive. Thinking back
                              over the years we need to look where
                              things started to get seriously wrong and
                              correct the basic mistakes made. Any
                              suggestions where it all went wrong?<br>
                              <br>
                              Does anybody know where the reset button
                              is on that one?<br>
                              <br>
                              Yours<br>
                              <br>
                              Klaus<br>
                              <br>
                              -----Original Message----- From: Carlos A.
                              Afonso<br>
                              Sent: Tuesday, April 17, 2012 2:18 PM<br>
                              To: <a moz-do-not-send="true"
                                href="mailto:NCSG-DISCUSS@LISTSERV.SYR.EDU"
                                target="_blank">NCSG-DISCUSS@LISTSERV.SYR.EDU</a><br>
                              Subject: Fwd: [governance] ICANNLeaks -
                              Loosing Trust to Maintain the Secrecy<br>
                              <br>
                              Imram pretty much summarizes the extension
                              of the incredible blunder,<br>
                              especially in its liability aspects.<br>
                              <br>
                              At a minimum ICANN will need to hire
                              independent specialist auditors to<br>
                              do a full check on the damage and on who
                              has been affected (although I<br>
                              do not believe in the tale that just a few
                              have been affected). But<br>
                              these auditors would be chosen by staff,
                              so the blunder might rise to<br>
                              new levels. Could the applicants
                              participate in this choice?<br>
                              <br>
                              This is going to escalate, the question
                              now is how far it will go.<br>
                              <br>
                              What should NCSG do about it? I frankly do
                              not know what to propose<br>
                              right now. The IOC/RC process, the refusal
                              by the NTIA to renew the IANA<br>
                              contract, and now this incredible TAS
                              blunder, all in a few months... it<br>
                              seems ICANN is trying hard to burn itself
                              out.<br>
                              <br>
                              I wonder who are the "four candidates" for
                              the post of Beck Rodstrom<br>
                              (sic on purpose :)), the brave individuals
                              who wish to come to ICANN and<br>
                              try and clean up this mess?<br>
                              <br>
                              frt rgds<br>
                              <br>
                              --c.a.<br>
                              <br>
                              -------- Original Message --------<br>
                              Subject: [governance] ICANNLeaks - Loosing
                              Trust to Maintain the Secrecy<br>
                              Date: Tue, 17 Apr 2012 04:29:17 -0700
                              (PDT)<br>
                              From: Imran Ahmed Shah <<a
                                moz-do-not-send="true"
                                href="mailto:ias_pk@yahoo.com"
                                target="_blank">ias_pk@yahoo.com</a>><br>
                              Reply-To: <a moz-do-not-send="true"
                                href="mailto:governance@lists.igcaucus.org"
                                target="_blank">governance@lists.igcaucus.org</a>,Imran

                              Ahmed Shah <<a moz-do-not-send="true"
                                href="mailto:ias_pk@yahoo.com"
                                target="_blank">ias_pk@yahoo.com</a>><br>
                              To: <a moz-do-not-send="true"
                                href="mailto:governance@lists.igcaucus.org"
                                target="_blank">governance@lists.igcaucus.org</a>
                              <<a moz-do-not-send="true"
                                href="mailto:governance@lists.igcaucus.org"
                                target="_blank">governance@lists.igcaucus.org</a>><br>
                              CC: Imran @IGFPak.org <<a
                                moz-do-not-send="true"
                                href="mailto:imran@igfpak.org"
                                target="_blank">imran@igfpak.org</a>><br>
                              <br>
                              Dear<br>
                              All,<br>
                              Security, Stability and Resiliency of the
                              Internet layers was the prime<br>
                              responsibility of the ICANN, but the
                              organization<br>
                              couldn't protect/ secure its latest online
                              application submission system<br>
                              of new<br>
                              gTLDs (TAS). Would it be fair to say the
                              best practices were not followed to<br>
                              design the system which was built to keep
                              the information secure,<br>
                              confidential<br>
                              and protected. This<br>
                              application supported the collection of
                              850+ applications and over $150m<br>
                              funds.<br>
                              <br>
                              ICANN<br>
                              has been informed about this the glitch on
                              19th but ICANN did not taken it<br>
                              seriously, decision making took about 23
                              days.<br>
                              ICANN took its TAS Application<br>
                              offline on 12th April which was the last
                              date when it has to be closed<br>
                              automatically. ICANN has its plan to
                              reopen this TAS system to the<br>
                              public that<br>
                              mean Expansion the 90days window by
                              extension of closing<br>
                              date.<br>
                              "We have learned of a possible glitch in
                              the TLD application system<br>
                              software that has allowed a limited number
                              of users to view some other<br>
                              users' file names and user names in
                              certain scenarios."<br>
                              <br>
                              Technically it was necessary to use the
                              secure method<br>
                              and variables should not be displayed in
                              the URL. According to the<br>
                              policy the<br>
                              information of the applicants will not be
                              disclosed however, the<br>
                              applicant name<br>
                              and the applied for string has to
                              publically announced at a later stage.<br>
                              Many of them may have lost their<br>
                              secrecy& confidentiality. It is next
                              to impossible to discover that who is<br>
                              the beneficiary and who is the looser?
                              However, it will raise the conflicts<br>
                              and bidding values.<br>
                              In<br>
                              short ICANN has lost its trust for
                              maintaining the confidentiality,<br>
                              Integrity and Information Security. ICANN
                              has to re-define its policy or<br>
                              call public comments that how to deal with
                              this scenario.<br>
                              <br>
                              Thanks<br>
                              <br>
                              Imran Ahmed Shah<br>
                              . </blockquote>
                          </div>
                          <br>
                        </div>
                      </div>
                    </div>
                  </blockquote>
                </div>
                <br>
              </div>
            </blockquote>
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          <br>
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