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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Cambria","serif";color:#1F497D'>Fyi…<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Cambria","serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Cambria","serif";color:#1F497D'>KK<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Cambria","serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>Dr. Konstantinos Komaitis,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>Senior Lecturer,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>Director of Postgraduate Instructional Courses<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>Director of LLM Information Technology and Telecommunications Law<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>University of Strathclyde,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>The Law School,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>Graham Hills building, <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>50 George Street, Glasgow G1 1BA <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>UK<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>tel: +44 (0)141 548 4306<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'><a href="http://www.routledgemedia.com/books/The-Current-State-of-Domain-Name-Regulation-isbn9780415477765">http://www.routledgemedia.com/books/The-Current-State-of-Domain-Name-Regulation-isbn9780415477765</a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>Selected publications: <a href="http://hq.ssrn.com/submissions/MyPapers.cfm?partid=501038">http://hq.ssrn.com/submissions/MyPapers.cfm?partid=501038</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Bodoni MT Condensed","serif";color:#1F497D'>Website: <a href="http://www.komaitis.org">www.komaitis.org</a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Cambria","serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> owner-soac-discussion@icann.org [mailto:owner-soac-discussion@icann.org] <b>On Behalf Of </b>Kurt Pritz<br><b>Sent:</b> Πέμπτη, 8 Μαρτίου 2012 4:52 μμ<br><b>To:</b> soac-discussion@icann.org<br><b>Cc:</b> David Olive; Robert Hoggarth<br><b>Subject:</b> [soac-discussion] ICANN Stakeholder Satisfaction Survey Results to be Presented: Preview<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Dear Community Leaders;<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Thank you for your recent efforts to circulate the initial ICANN Stakeholder Satisfaction Survey to your respective communities.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>We have tabulated the results and have produced a package of materials for interested community members. I have attached an executive summary of the survey results for your information that you may forward to members of your communities. We have posted the full survey administrator report (including much of the raw survey response data) on a special new page on the ICANN Community Wiki at <a href="https://community.icann.org/x/IaXbAQ">https://community.icann.org/x/IaXbAQ</a>. <span class=apple-style-span>The ICANN staff will be reviewing the survey results on a department-by-department basis to identify opportunities for short-term and longer-term improvements. </span><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span class=apple-style-span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>There is no need to read and digest this material now, we will be presenting the material in a workshop created as the first opportunity for community input at the upcoming Public Meeting in San Jose, Costa Rica. The session will "unveil" the survey results as well as launch a community feedback on the process, design and logistics of future survey efforts (see <a href="http://costarica43.icann.org/node/29733">http://costarica43.icann.org/node/29733</a>). We wanted to provide you a preview.</span></span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>This initial survey effort has been a learning experience. We would like the next survey effort to incorporate feedback and advice from your communities so that we can expand participation in future surveys, focus questions on the areas that need attention and address productive and meaningful changes in areas where it is warranted. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Thank you for your support of this effort. See you shortly in San Jose.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Best regards,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Kurt Pritz <o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div></div></body></html>