<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>On Jul 31, 2010, at 7:43 PM, DeeDee Halleck wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">so are they archived? at what url? does that "count"?</blockquote></div><div><br></div>Hi DeeDee<div><br></div><div>Recordings and transcripts of Council and other GNSO group meetings are on the calendar site, <a href="http://gnso.icann.org/calendar">http://gnso.icann.org/calendar</a>. </div><div><br></div><div>Listening to the recording post hoc doesn't help us make the argument that people should be able to listen in real time. The registrars are saying why should we spend even $60 if people don't use it and can listen to the recordings afterwards. The last Council call was the first real time audiocast and only five people listened in, and that included staff checking to make sure it worked. Hence the issue, as evidenced by the exchange below. </div><div><br></div><div>Best</div><div><br></div><div>Bill</div><div><br></div><div><blockquote type="cite"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><span style="font-family: Helvetica; font-size: medium; color: rgb(0, 0, 0); "><b>From: </b></span><span style="font-family: Helvetica; font-size: medium; ">Stéphane Van Gelder <<a href="mailto:stephane.vangelder@indom.com">stephane.vangelder@indom.com</a>><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><span style="font-family: Helvetica; font-size: medium; color: rgb(0, 0, 0); "><b>Date: </b></span><span style="font-family: Helvetica; font-size: medium; ">July 26, 2010 10:16:57 AM GMT+02:00<br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><span style="font-family: Helvetica; font-size: medium; color: rgb(0, 0, 0); "><b>To: </b></span><span style="font-family: Helvetica; font-size: medium; ">Marika Konings <<a href="mailto:marika.konings@icann.org">marika.konings@icann.org</a>><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><span style="font-family: Helvetica; font-size: medium; color: rgb(0, 0, 0); "><b>Cc: </b></span><span style="font-family: Helvetica; font-size: medium; ">Council GNSO <<a href="mailto:council@gnso.icann.org">council@gnso.icann.org</a>><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><span style="font-family: Helvetica; font-size: medium; color: rgb(0, 0, 0); "><b>Subject: </b></span><span style="font-family: Helvetica; font-size: medium; "><b>Re: [council] Audiocast follow-up</b><br></span></div><br><div bgcolor="#FFFFFF"><div>Thanks Marika.</div><div><br></div><div>We should check back on these numbers after a few meetings with the audiocast. These first numbers (5 users "including a number of staff") don't seem to justify spending even the lowly sum of 60 bucks. But we need to give this new system a chance as I'm sure not many people know it's available yet.</div><div><br></div><div>Stéphane<br><br>Envoyé de mon iPhone4</div><div><br>Le 26 juil. 2010 à 10:01, Marika Konings <<a href="mailto:marika.konings@icann.org">marika.konings@icann.org</a>> a écrit :<br><br></div><div></div><blockquote type="cite"><div><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt; ">Dear All,<br><br>In follow up to the discussion on the audiocast, please find below the scrubbed data on the number of times recent Council meeting recordings have been accessed. Please note that some of the numbers may have increased if the clips were accessed in the intervening time (underneath you will find the original email with the ‘unscrubbed’ data). <br><br>In relation to the question of costs, we estimate that the cost of the current solution (automated audiocast stream via web-site) is $0,50 per minute which covers the expenses for the phone line, server and bandwidth. This would mean a cost of $60 for a Council meeting of 2 hours. For the record, during the last meeting the maximum number of participants at the same time in the audiocast was 5, which included a number of staff members who confirmed that the system worked as intended and the audio quality was good. In addition, several other members in the community provided similar comments. The audiocast information for the next meeting has already been included in the agenda details, which is expected to result in an increase in the number of participants. Our intention is to keep a record of the number of individuals that access the audiocast so that the Council can evaluate those data going forward.<br><br>Please let me know if you have any further questions.<br><br>Marika<br></span></font><span style="font-size: 11pt; "><font face="Verdana, Helvetica, Arial"><br></font><font face="Calibri, Verdana, Helvetica, Arial">Scrubbed data:<br><br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100107.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100107.mp3">http://audio.icann.org/gnso/gnso-council-20100107.mp3</a></u></font> [339]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100128.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100128.mp3">http://audio.icann.org/gnso/gnso-council-20100128.mp3</a></u></font> [309]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100218.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100218.mp3">http://audio.icann.org/gnso/gnso-council-20100218.mp3</a></u></font> [251]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100401.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100401.mp3">http://audio.icann.org/gnso/gnso-council-20100401.mp3</a></u></font> [310]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100421.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100421.mp3">http://audio.icann.org/gnso/gnso-council-20100421.mp3</a></u></font> [310]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100520.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100520.mp3">http://audio.icann.org/gnso/gnso-council-20100520.mp3</a></u></font> [220]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100610.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100610.mp3">http://audio.icann.org/gnso/gnso-council-20100610.mp3</a></u></font> [145]<br><br>Nairobi Open Council:<br><font color="#0000FF"><u><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-1-10mar10-en.mp3"></a><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-1-10mar10-en.mp3">http://audio.icann.org/meetings/nairobi2010/gnso-open-council-1-10mar10-en.mp3</a></u></font> [260]<br><font color="#0000FF"><u><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-2-10mar10-en.mp3"></a><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-2-10mar10-en.mp3">http://audio.icann.org/meetings/nairobi2010/gnso-open-council-2-10mar10-en.mp3</a></u></font> [257]<br><font color="#0000FF"><u><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-3-10mar10-en.mp3"></a><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-3-10mar10-en.mp3">http://audio.icann.org/meetings/nairobi2010/gnso-open-council-3-10mar10-en.mp3</a></u></font> [252]<br><br>Brussels Open Council:<br><font color="#0000FF"><u><a href="http://audio.icann.org/meetings/brussels2010/gnso-council-open-23jun10-en.mp3"></a><a href="http://audio.icann.org/meetings/brussels2010/gnso-council-open-23jun10-en.mp3">http://audio.icann.org/meetings/brussels2010/gnso-council-open-23jun10-en.mp3</a></u></font> [101]<br><br><br>On 15/07/10 08:44, "Marika.Konings" <<a href="x-msg://19/marika.konings@icann.org"></a><a href="mailto:marika.konings@icann.org">marika.konings@icann.org</a>> wrote:<br><br></font></span><blockquote><span style="font-size: 11pt; "><font face="Calibri, Verdana, Helvetica, Arial">Dear Adrian,<br><br>Apologies, but as the information in relation to mp3 recordings has to come from MDR, there is some delay in our response. Below you will find the rough statistics for recent calls. These are rough as they have not yet been fully scrubbed to eliminate crawlers like Yahoo, Google etc. -- which are not genuine users accessing the recordings. Please let us know if you have further questions or would like to receive further details.<br><br>With best regards,<br><br>Marika<br><br>Recurring monthly calls:<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100107.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100107.mp3">http://audio.icann.org/gnso/gnso-council-20100107.mp3</a></u></font> [341]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100128.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100128.mp3">http://audio.icann.org/gnso/gnso-council-20100128.mp3</a></u></font> [311]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100218.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100218.mp3">http://audio.icann.org/gnso/gnso-council-20100218.mp3</a></u></font> [237]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100401.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100401.mp3">http://audio.icann.org/gnso/gnso-council-20100401.mp3</a></u></font> [296]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100421.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100421.mp3">http://audio.icann.org/gnso/gnso-council-20100421.mp3</a></u></font> [296]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100520.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100520.mp3">http://audio.icann.org/gnso/gnso-council-20100520.mp3</a></u></font> [207]<br><font color="#0000FF"><u><a href="http://audio.icann.org/gnso/gnso-council-20100610.mp3"></a><a href="http://audio.icann.org/gnso/gnso-council-20100610.mp3">http://audio.icann.org/gnso/gnso-council-20100610.mp3</a></u></font> [133]<br><br>Nairobi Open Council:<br><font color="#0000FF"><u><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-1-10mar10-en.mp3"></a><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-1-10mar10-en.mp3">http://audio.icann.org/meetings/nairobi2010/gnso-open-council-1-10mar10-en.mp3</a></u></font> [77]<br><font color="#0000FF"><u><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-2-10mar10-en.mp3"></a><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-2-10mar10-en.mp3">http://audio.icann.org/meetings/nairobi2010/gnso-open-council-2-10mar10-en.mp3</a></u></font> [243]<br><font color="#0000FF"><u><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-3-10mar10-en.mp3"></a><a href="http://audio.icann.org/meetings/nairobi2010/gnso-open-council-3-10mar10-en.mp3">http://audio.icann.org/meetings/nairobi2010/gnso-open-council-3-10mar10-en.mp3</a></u></font> [238]<br><br>Brussels Open Council:<br><font color="#0000FF"><u><a href="http://audio.icann.org/meetings/brussels2010/gnso-council-open-23jun10-en.mp3"></a><a href="http://audio.icann.org/meetings/brussels2010/gnso-council-open-23jun10-en.mp3">http://audio.icann.org/meetings/brussels2010/gnso-council-open-23jun10-en.mp3</a></u></font> [101]<br><br><br>On 15/07/10 01:44, "Adrian Kinderis" <<a href="x-msg://19/adrian@ausregistry.com.au"></a><a href="mailto:adrian@ausregistry.com.au">adrian@ausregistry.com.au</a>> wrote:<br><br></font></span><blockquote><span style="font-size: 11pt; "><font face="Calibri, Verdana, Helvetica, Arial">I’ll ask my question a different way;<br> <br>Chuck, can you please ask staff to find out how many times the mp3 recording has been downloaded previously (month to month)?<br> <br>Also, has anyone done a study of success for the implementation of the audiocast to determine its ROI? Will it be seen as “valuable” if 50 people listen in? 25? 5? 1? At what point do we consider the cost and effort outweighs the perceived value?<br> <br>In my business, I try to only implement initiatives after determining demand and setting success criteria. <br> <br>So a good start may be;<br> <br>- Why are we performing this initiative?<br><br>- What are hoping to achieve?<br><br>- How much will it cost?<br><br>- How will we define success?<br><br>- How will we measure success?<br><br> <br>It is never too late to apply these type of questions....<br> <br><br><b>Adrian Kinderis<br></b><br><br> <br><br></font></span><font face="Calibri, Verdana, Helvetica, Arial"><font size="2"><span style="font-size: 10pt; "><b>From:</b> <a href="x-msg://19/owner-council@gnso.icann.org"></a><a href="mailto:owner-council@gnso.icann.org">owner-council@gnso.icann.org</a> [<a href="mailto:owner-council@gnso.icann.org"></a><a href="mailto:owner-council@gnso.icann.org">mailto:owner-council@gnso.icann.org</a>] <b>On Behalf Of </b>Marika Konings<br><b>Sent:</b> Thursday, 15 July 2010 5:37 AM<br><b>To:</b> Council GNSO<br><b>Subject:</b> [council] Audiocast details<br></span></font></font><font face="Times New Roman"><span style="font-size: 12pt; "><br></span></font><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt; ">Dear All,<br><br>The audiocast for tomorrow’s GNSO Council meeting will be available from <a href="http://stream.icann.org/gnso/"></a><a href="http://stream.icann.org/gnso/">http://stream.icann.org/gnso/</a>. Please do note that this is a trial so it might not be perfect (yet). We would, however, appreciate any feedback you, members of your stakeholder groups / constituencies or others participating have on the audiocast so we can take it into account going forward.<br><br>With best regards,<br><br>Marika</span></font><font face="Times New Roman"><span style="font-size: 12pt; "> <br></span></font><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt; "><br></span></font></blockquote><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt; "><br></span></font></blockquote></div></blockquote></div></blockquote></div><div><div><div><br></div></div></div></body></html>